Enterprise Customer Success Manager, Finout
$120-150k
3 days a week in office (Midtown Manhattan, NYC)
All-in-one FinOps solution
Job no longer available
All-in-one FinOps solution
21-100 employees
Job no longer available
$120-150k
3 days a week in office (Midtown Manhattan, NYC)
21-100 employees
Company mission
To build the ultimate modern-day ERP system.
Role
Who you are
- At least 2-4 years of experience as an Enterprise/Strategic Customer Success Manager
- Previous experience or familiarity in at least one of the following: FinOps, IT Governance, Cloud & containerization, database, or IT Tooling
- Strong Project Management and customer-relations skills
- Ability to provide enablement and customer support to US Enterprise customers
- University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred
- A self-motivated team player with an ability to work in a fast-paced environment with minimal oversight
What the job involves
- As a Customer Success Manager, you’ll play a crucial role in shaping our customer’s experience and driving our impact on the industry. Join us and help redefine the future of cloud cost management, all while enjoying the perks of a collaborative, innovative, and energetic team environment
- This role reports to Finout’s Director of US Customer Success, and is a hybrid, in-office position
- Full ownership of the customer’s enablement and value-realization processes
- Managing the complete customer lifecycle with an emphasis on adoption, renewal, and growth
- Proactively identify risk factors and act as the voice of the customer internally
- Technical assistance and support collaboration for the entire US Enterprise segment
- Become a FinOps trusted advisor with customers with providing tailored recommendations
- Work closely with the product team, in order to help drive the direction of the product
Our take
Founded in 2021, Finout specialises in FinOps, providing comprehensive tools to manage and optimise cloud costs for companies of all sizes. By integrating with major cloud providers like AWS and Microsoft Azure, Finout offers detailed visibility into cloud spending, enabling efficient cost allocation and optimisation.
The platform stands out for its robust features, including instant tagging and zero-fee cost optimisation, which help businesses reduce cloud expenditures by almost half without the need for coding or tag changes.
The company has successfully expanded its customer base to include major brands like Lyft and Choice Hotels . It has also raised substantial funding which will be used to enhance the platform, grow the team, and continue innovating in the FinOps space.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jan 2025
$40m
SERIES C
May 2024
$26.3m
SERIES B
Total funding: $89.3m
Company benefits
- Private Health Insurance (including Dental , vision and life insurance)
- 401K Plan
- Office Hybrid model - 2 times a week working from home
- Unlimited PTO!
Company HQ
Tel Aviv-Yafo, Tel Aviv District
Leadership
Roi Ravhon
(CEO)Previously worked through several roles at Logz.io, most recently as Director of Core Engineering.
Asaf Liveanu
(CPO)Worked as a Full Stack Developer for Taboola and Core Product Manager for Logz.io.
Yizhar Gilboa
(CTO)Prior work includes Head of Data Science at Planck and Data Scientist at Zebra Medical Vision.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 11 more jobs at Finout