Principal UX/UI Designer, ZoomInfo
$189.2-260.1k
2-4 days a week in office (Waltham, MA)
Market intelligence and contact details database
Be an early applicant
Market intelligence and contact details database
1001+ employees
Be an early applicant
$189.2-260.1k
2-4 days a week in office (Waltham, MA)
1001+ employees
Company mission
To unlock the growth potential of professionals and businesses with a modern end-to-end revenue operating system.
Role
Who you are
- Significant experience leading design teams in a marketing or ABM context, with a proven ability to harness data and AI to elevate user experiences
- A track record of mentoring designers and building a culture that values domain expertise, evidence-based decision-making, and continuous skill development
- Familiarity with emerging marketing technologies, AI-driven tools, and analytics platforms, and a comfort integrating these capabilities into the design workflow
- Exceptional communication, organizational, and strategic thinking skills, with an agility to adapt to evolving requirements and capitalize on new opportunities
What the job involves
- We’re looking for a Principal Designer to lead our marketing product at ZoomInfo, with a focus on delivering an outstanding product experience informed by data, AI-driven insights, and deep domain expertise in marketing
- In this role, you will shape the entire user journey—establishing a product vision rooted in customer understanding, leveraging cutting-edge technologies, and crafting cohesive design frameworks that speak to the nuanced needs of today’s marketing professionals
- You’ll partner with cross-functional teams and industry experts to mentor emerging designers, drive data-informed decisions, and ensure every aspect of our marketing product elevates user outcomes
- Ultimately, your leadership will ensure that the product harnesses the power of AI, strategic insights, and marketing best practices to deliver intuitive, efficient, and high-impact solutions for our customers
- Champion end-to-end customer journey mapping that leverages marketing domain knowledge and ABM principles, ensuring seamless user experiences across all touchpoints
- Collaborate with Design Systems and Research teams to identify experience gaps, using data analytics and AI to guide iterative improvements with a clear business impact
- Provide frameworks and guidance that help designers and engineers create cohesive, data-informed experiences, enhancing product stickiness and long-term customer value
- Identify and deploy AI-driven design tools, predictive analytics platforms, and data visualization capabilities that simplify complex marketing workflows and inform design decisions
- Foster a culture of experimentation, where designers test new AI features, data models, and personalization strategies to continually refine the product experience
- Integrate data-driven insights and automation into daily design operations, enabling rapid iteration, targeted improvements, and more meaningful user interactions
- Establish open, data-rich communication channels, ensuring that all stakeholders—from marketing and product management to engineering—have visibility into upcoming initiatives and their potential business impact
- Host regular stand-ups, reviews, and strategy sessions where teams can discuss data findings, AI capabilities, and domain insights that shape design decisions
- Maintain thorough documentation of decision-making rationales, data analysis, and AI-driven experiments to sustain an environment of continuous improvement and accountability
- Collaborate closely with Product Management, Engineering, Marketing, and Go-to-Market teams to ensure design strategies align with business goals, industry trends, and evolving marketing methodologies
- Quickly pivot resources and design approaches in response to shifts in customer needs, competitor landscapes, or emerging marketing technologies
- Continuously refine the design team’s strategic direction, ensuring that investments in data analysis, AI integration, and marketing domain expertise drive meaningful, quantifiable business results
- In Your First Month
- You will immerse yourself in the marketing product, its users, and key challenges by reviewing design artifacts, customer journeys, and AI-driven tools to identify pain points and opportunities. Meeting with stakeholders across Product, Engineering, and Marketing will align you on priorities and broader business goals
- By analyzing customer data and feedback, you’ll uncover critical experience gaps and deliver quick wins that demonstrate immediate value. Simultaneously, you will assess team capabilities and establish a culture of experimentation
- You will learn best by doing so in your first 30 days, you will roll up your sleeves and help drive a project to completion. You will establish transparent communication channels like weekly reviews and stand-ups
- In Your First 60 Days
- You will continue building momentum and focus on high-impact user journeys, you’ll drive measurable improvements in usability and adoption while collaborating with Product and Engineering to ship enhancements quickly
- You will introduce scalable frameworks for rapid iteration and mentor the team to balance speed with quality. You’ll demonstrate early wins that position design as a driver of business impact
- In Your First 90 Days
- You will deliver high-impact improvements, launching two to three transformational experiences like AI-powered list building or workflow enhancements that improve retention, adoption, and satisfaction
- You’ll streamline design operations by integrating AI tools into workflows, optimizing processes for speed and consistency, and formalizing design system standards. Through mentorship and fostering rapid experimentation, you’ll strengthen team performance and delivery
- By Your First 6 Months
- You will have delivered measurable improvements in product adoption, retention, and satisfaction by integrating AI-driven tools and optimizing team workflows. You’ll establish a scalable design practice that combines speed, quality, and innovation while fostering a high-performing, agile team capable of delivering consistent impact
- By the End of Your First Year
- You will have transformed the marketing product into a cutting-edge, AI-driven experience that drives measurable business growth and user success. Your leadership will have delivered significant improvements across the end-to-end customer journey, increasing adoption, engagement, and retention
- You will have scaled the design team into a high-performing organization, defined a long-term vision for the product, and positioned design as a strategic driver of innovation and business outcomes
Our take
It was only a few years ago when B2B sales teams relied on warm introductions and contact books. Now, cloud-based CRM, automation and Big Data are critical tools for any selling process. ZoomInfo’s B2B contact base has played a massive part in that journey.
The company primarily helps salespeople find potential customers. Crucially, ZoomInfo then leverages technology to help make that approach as successful as possible. Think contact details of the most likely budget holder at that company, signal for when and how to approach and crucial updates on the company’s fortunes.
ZoomInfo has grown significantly over the previous few years and is now shifting its approach to pursue more inorganic growth through mergers and acquisitions, acquiring several companies in 2022, including the job recruitment website Comparably.
The risk for ZoomInfo is that these moves represent expansion beyond its traditional strengths in top-of-funnel customer acquisition. The company will need to ensure that it maximizes synergies in order to win in these markets. The company has expanded operations in India and is set to see further expansion, as indicated by its appearance on the Fortune Future 50 list of robust and growing companies in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (1 round)
Jul 2004
$7m
SERIES A
Total funding: $7m
Company benefits
- Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
- Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
- Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
- Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
- Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
- Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance
Company values
- We are Difference Makers
- We are One Team, One Dream
- We Define New Possibles
- We Get Stuff Done
- Out Bar is High
- We are Fanatic About Our Customers' Success
Company HQ
Vancouver
Articles
Leadership
Henry Schuck
(CEO)Originally founded DiscoverOrg which went on to become ZoomInfo through an acquisition in 2019.
Salary benchmarks
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