Workplace Experience Lead, Chime
$98-135k
+ Bonus + Equity Package
5 days a week in office
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$98-135k
+ Bonus + Equity Package
5 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- This role is ideal for someone who enjoys building from the ground up and navigating ambiguity
- 5+ years of experience leading workplace operations, facilities, or office environments, ideally in a high-growth or evolving organization
- A systems mindset, with the ability to think holistically about how space, people, programs, and operations intersect and identify opportunities to improve and scale
- Comfort operating as a local team of one, with a strong sense of ownership and sound judgment; you anticipate issues, resolve escalations, and propose thoughtful, scalable solutions
- Experience owning larger-scale projects or programs and navigating complexity to move work forward
- The ability to act as a connector and influencer, building trust across teams and representing Workplace through clear communication, follow-through, and partnership
- A genuine interest in getting to know colleagues and working effectively across different styles and perspectives; you value building strong relationships
- A high bar for quality and performance, paired with a mindset of continuous improvement
- Familiarity with tools such as Envoy, Office Space, Google Workspace, and Jira
- Availability to be onsite five days a week, with flexibility to work occasional early mornings, late evenings, or weekends as needed
What the job involves
- Chime is hiring a Workplace Experience Lead based in our New York office
- This role will be the first Workplace team member in New York and offers a unique opportunity to help open and scale our new 84,000 sq ft office
- At Chime, we believe the office plays an important role in how we collaborate, build culture, and move work forward
- In this role, you’ll help bring that belief to life by creating an environment that supports intentional in-office moments, connection across teams, and a shared sense of purpose
- As the Workplace Experience Lead, you’ll own the day-to-day workplace experience and help shape how the office operates over time
- You’ll serve as the on-the-ground extension of our broader Workplace team, strengthening connection between the New York office and the overall company, while ensuring the space remains welcoming, functional, and aligned with how teams work
- You’re comfortable being visible, making thoughtful judgment calls, and balancing hands-on execution with collaboration across teams and regions
- This role is expected to be in the office five days a week
- Serve as the in-person, primary point of contact for the New York office, ensuring a consistent, high-quality workplace experience
- Own day-to-day workplace operations for the NYC office, including facilities repair and maintenance, services, projects, and programs
- Set strategic direction for space planning, including moves, adds, changes, and long-term space optimization
- Manage and develop vendor relationships, driving service excellence, accountability, and continuous improvement
- Oversee workplace budgets, analyze spend, and make data-informed recommendations to improve efficiency and scalability
- Act as a trusted cross-functional partner, collaborating closely with Culinary, IT, People Experience, Safety & Security, and business leaders to deliver a cohesive in-office experience
- Lead in-office onboarding in partnership with People teams, creating a welcoming and well-supported experience for new hires
- Support and execute onsite events and initiatives aligned with company and business priorities
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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