Vice President of Global Sales Engineering & Professional Services, Absolute Security
Enterprise cyber resilience
Be an early applicant
Enterprise cyber resilience
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help organizations strengthen cyber resiliency.
Role
Who you are
- Experience of managing a global & world-class SE and PS team
- Demonstrable technical acumen
- The ability to coach and lead this global SE/PS team and constantly strive for excellence
- Proven professionalism and experience presenting to Security professionals and key business leaders
- Previous experience providing technical sales support for SaaS/Cloud based technology solutions
- Experience with software deployment technologies, and a strong understanding of corporate networking environments and configurations
- Domain knowledge of IT End Point Security and Management products and best practices, such as anti-virus, encryption, DLP
- Setup/administration skills for operating systems including Microsoft Windows, and Mac O/S
- Architectural and configuration knowledge of TCP/IP based networks and perimeter network devices (router, firewall, proxy servers, IDS, IPS)
- Formal technical training expected, especially in areas of network, security and end point administration
- You’re resilient and passionate about securing the Work from Anywhere era
What the job involves
- We are looking for a strategic, leads from the front, leader for our global Sales Engineering (SE) and Professional Services (PS) team
- This individual will report to the Chief Commercial Officer and be responsible for leading and evolving our Sales Engineering and Professional Services teams to the next level
- The teams you will lead has a broad range of cross-platform technical support, PC OEM endpoint and cybersecurity expertise
- You will optimize Absolute’s services capabilities and grow services revenue through creative, outcome-driven engagements that are tightly integrated with our go-to-market motions as well as work with a team of SE’s that are an integral part of a solution selling team on assigned opportunities, delivering high-quality technical consultation and support throughout the sales cycle
- This team regularly engages with assigned strategic customers & our Channel partners (PC OEMs and VARs) to provide quarterly technical reviews, product updates, and consultation to help sustain and expand our footprint in these accounts
- The VP will be a highly effective executive partner operating cross functionally with key stakeholders in Sales, Engineering and Product to understand requirements, identify areas for improvement and design solutions to drive internal decision making
- The leader for this function gets excited about rolling up their sleeves as an action-oriented leader who is looking to add value to our evolving technical capabilities whilst underpinning recommendations and initiatives with commercial acumen
- Drawing on your extensive cybersecurity background, you will define services that deliver positive business outcomes, specifically focused on endpoint security use cases
- Additionally, you will be a solutions consulting presence in the field, supporting our sales teams in customer meetings and leading consultative, solutions-oriented workshops
- Manage the vision & strategy for the Sales Engineering and Professional Services function
- Overall functional ownership of Absolute’s service offerings and services revenue targets
- Creating and/or collaborating on services proposals, SOWs, POCs, and RFPs/RFIs
- Develop, retain, recruit, and train top talent
- Escalation point for project/customer issues
- Standardize common service delivery tools/infrastructure
- Rationalize project artifacts and consulting tools
- Develop strong cross-functional relationships with key stakeholders (e.g. Sales, Sales Engineering, Product Management, Product Development, Marketing)
- Assist team in working with other customer and internal Support/R&D organizations
- Collaborate on service delivery infrastructure – including PS automation platform, activity-tracking, document management, and customer collaboration tools
- Partner with Sales leaders to align our technical team with our go-to-market strategy
- Drive a culture of excellence and continuous improvement and learning which includes adopting cybersecurity best practices and certifications
- Maintain customer satisfaction by working cross functionally to ensure a smooth experience through the entire process
- Work with and deliver support to our customers key decision makers
- Contribute to Absolute’s internal visibility, corporate knowledge, and best practices by enhancing sales information, documentation, business processes, and methodologies
- 50% travel estimated to customer sites and Absolute events globally
- Protect the security and privacy of Absolute and its customers
Our take
Absolute’s software is embedded within 600 million devices worldwide, its cyber resilience platform delivers endpoint-to-network access security coverage and automated compliance solutions. Working with enterprise companies, governments, educational institutions and agencies, it maintains cyber resilience for its clients through factory-embedded endpoints that enable permanent digital connection.
Absolute’s deep-level embedding differs from other cybersecurity solutions that instead act as a layer rather than root tech. Absolute’s permanently connected cyber resilience solutions allow for dynamic self-healing capabilities and it claims to be the only company offering near real-time remediation for security breaches.
This constant protection is clearly a large draw for large and complex organizations. With data breaches on the rise, near-instant self-correction is an important protective measure. Absolute’s 2023 buyout by Crosspoint Capital Partners will help to consolidate the company as a leader in cyber resilience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Exceptional benefits, and matching programs for retirement plans
- Training and career development to help you grow, personally and professionally
- Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Work/life balance with flexible time off and Absolute-sponsored events for the whole family
Company HQ
Westlake, Seattle, WA
Leadership
Christy Wyatt
(CEO)Also a Member of the Board of Directors at Ericsson and Silicon Labs. Was on the Board for Quotient Technology Inc. and Dtex Systems.
Share this job
View 7 more jobs at Absolute Security