Contract Software Development Manager, AND Digital

• Salesforce Industries (SFI) Expertise: Proven, hands-on experience designing, developing, and leading implementations using Salesforce Industries / Vlocity (OmniStudio). Specifically, experience with Energy & Utilities Cloud or related large-scale telco/utility configurations is highly desirable
• AWS Cloud Proficiency: Strong hands-on understanding of AWS concepts, specifically serverless computing (AWS Lambda, EventBridge, API Gateway) and cloud integration patterns
• DevOps Mastery: 5+ years of experience owning, building, and managing complex SDLC pipelines from code commit through to production release
• Quality Assurance: Experience implementing modern automation-first testing strategies, code coverage targets, and test-driven development (TDD)
• Leadership & Soft Skills
• Scale & Complexity: Track record of managing multiple technical squads (ideally 4+ squads or 25+ developers) in a fast-paced environment
• Stakeholder Management: Exceptional communication skills with the ability to translate complex technical architectures into business-friendly solutions for senior leadership and client stakeholders
• Problem Solver: A practical, outcome-focused mindset with a dedication to engineering craft, clean code, and user-centric design

Desirable

• We are recruiting for a Contract Software Development Manager for a duration of initially 6 months. This role is an immediate start
• As a Software Development Manager, you will play a pivotal role in driving digital transformation for one of our largest clients in the Energy & Utilities sector. Leading 4 cross-functional agile squads, you will be responsible for the end-to-end delivery, architectural integrity, and operational excellence of our digital platforms
• This is a unique opportunity for a technical, hands-on leader who can bridge the gap between Salesforce Industries (SFI / Vlocity) and AWS cloud-native architectures. You will champion software engineering best practices, mature our DevOps/CI/CD capabilities, and foster a high-performance culture that puts quality at the heart of everything we build
• 1. Delivery Leadership & Squad Management
• Squad Orchestration: Oversee and coordinate 4 cross-functional development squads (comprising developers, QAs, BAs, and product specialists), ensuring alignment, velocity, and healthy delivery cycles
• Agile Excellence: Collaborate closely with Product Owners and Agile Delivery Leads to manage backlog prioritization, refine sprint planning, and resolve technical blockers
• Team Growth & Mentorship: Lead, coach, and mentor technical talent, setting clear objectives and cultivating an environment of continuous learning, psychological safety, and innovation
• 2. Salesforce Industries (SFI) Technical Leadership
• Architectural Oversight: Act as the subject matter expert and technical lead for Salesforce Industries (formerly Vlocity) implementations, specifically leveraging the Energy & Utilities Cloud
• Declarative & Programmatic Design: Guide squads in best practices for designing scalable OmniStudio components
• Integration Strategy: Oversee the architectural alignment of SFI front-ends with back-end enterprise systems and third-party utility platforms
• 3. SDLC & DevOps Pipeline Ownership
• End-to-End SDLC Management: Take complete ownership of the release cycle from local code development to production environments, drawing on 5+ years of pipeline management experience
• Pipeline Maturation: Define, implement, and automate CI/CD pipeline strategies tailored to hybrid Salesforce/AWS ecosystems
• Release Governance: Oversee branching strategies, sandboxing management, environment synchronisation, and rollback strategies to ensure zero-downtime, safe deployments
• 4. AWS Cloud-Native Integration
• Serverless Architecture: Guide the squads on integrating Salesforce securely and efficiently with AWS components, ensuring robust service-to-service communication
• Event-Driven Patterns: Oversee the design and implementation of event-driven workflows leveraging AWS Lambdas, AWS EventBridge, SQS, and SNS to handle heavy volumes of utility transaction data
• Data Flow Optimisation: Collaborate on APIs and microservices that enable high-volume data exchanges between core utility billing/metering systems and the customer-facing CRM
• 5. High-Quality & Engineering Standards
• Quality First Mindset: Define, track, and advocate for engineering benchmarks, static code analysis, and peer-review standards
• Testing Automation: Ensure robust test coverage, driving the implementation of automated unit testing and automated end-to-end integration testing
• Reliability & Performance: Establish monitoring, telemetry, and logging frameworks across both Salesforce and AWS to guarantee uptime, scalability, and system resilience