Field Engineering Manager, Scale AI
Public Sector
$273.7-341.6k
Training and validation data for AI applications
Be an early applicant
Training and validation data for AI applications
1001+ employees
Be an early applicant
$273.7-341.6k
1001+ employees
Company mission
To develop reliable AI systems for the world's most important decisions.
Role
Who you are
- This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government
- Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams
- Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering
- Field Engineers are strong relationship builders, great project managers, and always fun to work with
- This role will require an active TS/SCI security clearance or the ability to obtain a security clearance
- 5+ years of full-time engineering experience, post-graduation
- 2+ years of prior engineering management or equivalent experience and previously managed an engineering team
- Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles
- Prior experience developing with Python and JavaScript, or other modern software languages
- Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
- Linux experience: Understanding of shell scripting, operating systems, etc
- Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc) is a plus
- Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
- Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
- Understand unique DoD and USG constraints when it comes to technology
What the job involves
- Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers
- You’ll play a critical role in delivering technical solutions—all while helping your team grow and execute
- You’ll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You’ll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs
- 50% Field engineering - customer engagement, technical development and delivery
- 50% Managing a growing team
- Recruit a high-performing engineering team
- Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects
- Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs
- Work directly with customers to understand their problems and translate those into custom workflows within Scale’s platform
- Be open to ~25% travel or relocation to a key customer geographic location
- Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments
- Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
- Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions
- Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. So, by positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
- Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
- Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
- Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexandr Wang
(Founder & CEO)Previously, Alexandr was an Algorithm Developer at Hudson River Trading, a Tech Lead and Quora and a Software Engineer at Addepar.
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