People Operations Specialist, GlossGenius

$80-95k

+ Target Equity

Junior and Mid level

New York

More information about location

2 days a week in office

Operating system for appointment-based businesses.

Job no longer available

Operating system for appointment-based businesses.

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Job no longer available

$80-95k

+ Target Equity

Junior and Mid level

New York

More information about location

2 days a week in office

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Company mission

To enable business owners to reach new heights by growing their business and maximizing their income.

Job

Company

Role

Who you are

You must be commutable to our NYC office
2+ years previous experience in people operations working with HRIS/HR tools (experience with remote/hybrid organizations and tech start-ups is a plus)
Familiarity with HR systems such as Rippling is a plus
SHRM or PHR certification is a plus
Foundational knowledge of HR-related employment laws

What the job involves

As a People Operations Specialist, you will be an integral part of the People team and will manage various aspects of HR operations, employee lifecycle management, and play a key role in delivering a world-class employee experience
You’ll be responsible for making sure our processes and systems support our growing needs, ensure the accuracy and integrity of employee data and HR systems and serve as a key point of contact for employee operational questions and/or concerns
Serve as the first point of contact for employee questions received through People team channels regarding benefits, payroll, policies, and other People Ops-related topics
Ensure timely administrative execution of new hire onboarding and terminations including paperwork collection and storage, I-9 completion, and HR systems updates
Own all aspects of maintaining employee data throughout the full employee life cycle (including employee changes, organizational updates and audits) and build out systems and processes to ensure data integrity
Manage all administrative processes related to contractor hiring and employment
Collaborate on research and development for people programs and policies to ensure compliance and incorporate employee feedback
Review payroll and manage off-cycle and supplemental payments
Support benefits and perks administration, employment verifications, workers’ compensation and leave of absence paperwork, and immigration matters
Develop and maintain strong partnerships with key stakeholders regarding employee initiatives and processes
Support and promote our company values, principles and ongoing DEIB initiatives

Our take

Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.

With little competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 1000,000 businesses and has raised more than $70M.

With this funding, the company is aiming to accelerate platform development off the back of the release of consumer experience, payment and automation products. And it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

64% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 7 rounds)

Jul 2023

$28m

SERIES C

Sep 2022

$25m

SERIES B

Total funding: $104.9m

Company HQ

SoHo, New York, NY

Leadership

Danielle Cohen-Shohet

(Founder & CEO)

Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.

Leah Cohen-Shohet

(CBO)

Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.

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