Senior Engineering Manager, Taskrabbit
Payments & Risk
$161-224k
+ Bonus
2+ days a week in office
Outsourcing marketplace for everyday tasks
Be an early applicant
Outsourcing marketplace for everyday tasks
1001+ employees
Be an early applicant
$161-224k
+ Bonus
2+ days a week in office
1001+ employees
Company mission
TaskRabbit's mission is to revolutionize the future of work.
Role
Who you are
- Minimum of 7+ years of experience in software engineering, with a focus on payment platforms
- Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams
- Minimum of 2+ years of experience in Ruby on Rails
- Proven track record of improving delivery velocity and quality in a complex engineering environment
- Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership
- Strong expertise in stakeholder management and communication, with the ability to influence and collaborate effectively
- Strong understanding of payment processing, fraud detection, and risk management principles and technologies
- Proven track record of estimating and delivering complex, large-scale projects on time and within budget
- Deep understanding of modern software development practices and technologies
- Demonstrated ability to navigate and improve legacy systems
- Excellent problem-solving and analytical skills, with a strong attention to detail
- Strong understanding of coding best practices, and the ability to enforce them
- Proven ability to drive process improvement and implement effective delivery methodologies
- Exceptional ability to create and execute detailed project plans, and provide accurate timelines
- Proven ability to grow and retain top engineering talent
- Experience with advocating for resourcing needs, and communicating timelines shifts to product and leadership
What the job involves
- This role will be remote-first with limited travel through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in New York City starting in September of 2025
- We are seeking a hands-on, highly technical and experienced Senior Engineering Manager to lead and transform our Payments & Risk Platform team
- This role is critical to driving predictable delivery, enhancing quality, and establishing strong leadership within our global payments and risk infrastructure
- You will partner closely with the Staff Product Manager (Payments & Risk) and key stakeholders across Partnerships, Finance, Legal, Data, and Operations to build a reliable, secure, and scalable platform that minimizes fraud, optimizes payment processing, and delivers an exceptional user experience
- As a strategic leader, you will be responsible for driving a culture of accountability and excellence, ensuring the team consistently delivers high-quality solutions on time and within scope
- You will be a proactive advocate for your team, ensuring they have the resources, clarity, and support needed to excel
- Drive Predictable Delivery & Quality: Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery
- Strategic Engineering Leadership & Project Management: Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies
- Proactive Stakeholder Management & Collaboration: Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals
- Team Leadership & Development: Build and lead a high-performing team, fostering a culture of inclusion, accountability, collaboration, and continuous improvement
- Technical Excellence & Platform Stability: Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices
- Legacy System Management & Modern Architecture Implementation: Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures
- Ensure Security & Compliance: Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity
Application process
- Taskrabbit will never use text or chat applications to conduct interviews
- We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams
- Communications will always be conducted by taskrabbit.com domain names
Our take
Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning, etc.
TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.
By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2012
$13.9m
Dec 2011
$19m
Total funding: $32.9m
Company benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Ania Smith
(CEO)Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.
Salary benchmarks
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