Analytics Engineer, Extend
$135k
+ Stock
Warranty and protection plan services
Open for applications
Warranty and protection plan services
201-500 employees
Open for applications
$135k
+ Stock
201-500 employees
Company mission
To provide clients with a seamless product protection experience, helping benefit both merchants and customers.
Role
Who you are
- 2-4 years of experience as an Analytics Engineer, Data Engineer, or in a similar role focused on operational data systems
- Strong SQL skills and hands-on experience with Snowflake and DBT
- Proficiency with API interaction and tools like Thunderclient or Postman
- Familiarity with reconciliation, financial audit preparation, and cross-system data integrity best practices
- Excellent communication skills and a collaborative approach to working across technical and non-technical teams
- Strong problem-solving mindset and the ability to proactively identify and address data inconsistencies
- Experience in a fast-paced startup or cross-functional environment is a plus
- Bonus: Experience working with claims, reimbursements, or financial data operations
What the job involves
- We are looking for an Analytics Engineer to join our Data Engineering team
- This is a hybrid technical and operational role focused on ensuring data integrity across Extend’s financial and operational systems, especially within Claim Reimbursement and Contract Sales
- You'll collaborate cross-functionally with Accounting, Operations, Reporting, and Engineering to ensure alignment between systems and help streamline processes that ensure our Servicers and Merchants are paid accurately and efficiently
- You’ll play a key role in shaping and scaling our data processes, contributing to reconciliation and audit readiness while building robust, well-documented pipelines in Snowflake and DBT
- This position offers a high degree of autonomy and flexibility, perfect for someone who thrives in a fast-paced, systems-minded environment
- Own and improve the data workflows related to Claim Reimbursement and Contract Sales, ensuring accurate financial tracking and reconciliation with partners
- Build and maintain data pipelines using Snowflake and DBT to support reliable and auditable operations
- Collaborate closely with Accounting, Engineering, Operations, and Reporting to align and reconcile internal and external financial data
- Ensure data integrity across systems and assist with internal and external audits through well-documented, traceable data practices
- Enhance and support integrations with Service Providers and Merchants to improve timeliness and accuracy of claim expense reporting and payments
- Utilize tools like Thunderclient and other API clients to interface with production systems when necessary
- Identify, investigate, and fix data quality issues, recommending process improvements to reduce errors and manual interventions
- Help extend and evolve our data quality standards and operational analytics practices
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company benefits
- Unlimited coffee, drinks, and snacks at the office
- A friendly and collaborative place to work
- Company stock options
- Flexible vacation policy
- Fully covered medical, vision and dental insurance
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Woodrow Levin
(CEO & Founder)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
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