Senior Manager of Product Design, Articulate

• 8+ years of product design experience, including 3–5 years in people management
• Proven track record leading design teams through growth, change, and product discovery
• Deep understanding of user-centered design principles and usability heuristics
• Experience working in empowered product teams (e.g., tripods/trios) with ownership of outcomes
• Excellent communicator and facilitator with ability to synthesize, align, and influence across disciplines
• Passion for coaching, cross-functional collaboration, and user advocacy
• Demonstrated ability to operate autonomously and provide strategic leadership in ambiguous or evolving contexts
• Deep domain expertise within your product space
• Ability to remain objective and identify solutions in the face of difficult dynamics, moments of ambiguity, or compressed timelines
• Highly accountable and strong prioritization skills

Desirable

• As a Sr Manager, Product Design, you are a strategic, people-first leader who ensures our designers own usability throughout the product lifecycle, champions design excellence, and builds high-performing teams
• You lead a team of senior designers across a broad and evolving product area, helping them grow in scope, influence, and confidence
• You coach not only your direct reports but also align with your management tripod peers to coach the tripods they operate within, modeling strong collaboration, strategic alignment, and outcome-driven design
• You are accountable for the design quality and usability of solutions shipped by your team and bring clarity and focus through ambiguity as our organization scales
• You partner deeply with Product Management and Engineering leadership to cultivate healthy tripods and ensure usability is upheld across discovery, delivery, and iteration. You support and shape how empowered product teams move from discovery to outcomes, embedding design into every part of the product development process
• You operate with autonomy, hold deep domain expertise, and contribute strategic leadership across the broader design org
• Lead a team of senior designers, coaching for craft, collaboration, influence, business impact, and career growth
• Own the bar for usability and design quality across your team’s product area, ensuring solutions are usable, cohesive, and solve real customer problems
• Partner with PM and Eng leads to coach the collaboration and discovery practices of multiple tripods
• Drive clarity and focus across customer problem areas, reducing ambiguity and helping teams prioritize for impact
• Actively shape design team systems, rituals, and practices as a peer to other functional leaders
• Ensure that Product Design decisions align with company goals and drive measurable business outcomes
• Coach senior ICs and leads to strengthen strategic thinking, decision-making, and cross-functional influence, shifting from directive guidance to growth
• Support performance, growth, and strategic planning conversations while fostering adaptability and psychological safety
• Help your team stay focused and aligned through ambiguity by modeling clarity, inclusivity, and resilient leadership
• Play an active role in hiring and onboarding, while also anticipating future skill needs to scale a diverse, high-performing design team for evolving business demands
• Define and uphold what "good" looks like across all stages of product development, especially around usability, simplicity, and polish
• Review design work across discovery, delivery, and iteration to ensure strategic alignment, usability quality, and execution standards
• Hold your team accountable for shipping trustworthy, valuable, and testable experiences that address real user needs and enable successful outcomes
• Partner with Research and Data to ensure user insights guide design decisions and uncover usability gaps early
• Act as a peer coach to your area’s PM and Engineering leaders, helping tripods improve discovery, collaboration, and prioritization practices
• Help empower Design in effectively owning usability as part of the tripod’s shared accountability for outcomes
• Guide teams toward evidence-guided, assumption-testing workflows and avoid solution-first traps
• Model how to align early on what "usable enough" means in testing, and instill effective usability testing and alignment practices ahead of key releases
• Help define team level strategy, especially during moments of ambiguity, change, or rapid growth
• Represent Design in cross-functional leadership forums and collaborate to shape roadmap direction, team health, and delivery quality
• Lead cross-team initiatives that evolve design standards, operational systems, and customer experience quality. Ensure continuity across the end-to-end customer journey
• Support the evolution of planning, staffing, and rituals as we scale our design practice and shift toward outcome-focused product development

• The application window for this position is expected to close 90 days from the original posting date