Director of Sales, Medallia

• 3+ years as a first-tier leader of a high-performing enterprise software sales team owning large Enterprise accounts
• 5+ years as a top-performing individual contributor in an enterprise software account management or field sales role
• Demonstrated experience consistently exceeding quota in an enterprise sales organization

Desirable

• Our Sales Team is focused on driving sustainable revenue growth by connecting large organizations with our innovative customer experience solutions that propel exceptional business outcomes
• The team’s goal is to build strategic relationships with global enterprise clients, deeply understand their internal and external experiences and challenges, and deliver tailored CX/EX technologies and services
• Success is defined by the ability to close high-value deals, expand enterprise accounts, and position our company as a trusted CX/EX partner in a rapidly evolving market
• Our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun
• Lead a team of Enterprise and Strategic Account Executives focused on expanding Medallia's footprint in the UK
• Support Account Executives in developing and executing a strategy for expanding existing accounts via new lines of business and securing multi-year managing renewals. This includes partnering on prospecting strategies, meeting preparation efforts, territory reviews, and quarterly business reviews
• Own, drive, and accurately forecast new software bookings, retention, and upsell/cross-sell opportunities
• Define territory strategies, account lists, and quota expectations
• Attract, recruit, and hire Account Executives to build a high-performing team
• Inspire, develop, and retain high-performers
• Partner with key members of the Sales Ecosystem (Solutions Consulting, Field Sales, and Inside Sales)
• Build and execute relationships and go-to-market strategies with key Medallia Partners such as management consulting firms and global system integrators
• Partner internally with Sales and Ecosystem Leadership, Sales Operations, and Marketing to continuously improve our account approach, retention rate, and win rate
• Work with your Area Vice President and sales leadership team to set the vision, strategy, and tone for your region