Senior Product Designer, Blink
+ Equity allocations
3 days a week in office
Enterprise app that empowers frontline workers
Posted today
Enterprise app that empowers frontline workers
21-100 employees
Posted today
+ Equity allocations
3 days a week in office
21-100 employees
Company mission
Blink's mission is to empower frontline workers to maximise their impact.
Role
Who you are
- 5+ years of product design experience with a strong portfolio demonstrating end-to-end ownership of B2B SaaS products — ideally in HR tech, employee experience, internal comms, or enterprise platforms
- Mobile-first design expertise. You think natively in mobile patterns and understand the constraints and opportunities of designing for frontline, non-desk workers
- Research-driven mindset. You're comfortable planning and running user research, synthesising findings, and advocating for users in product discussions
- Design tool proficiency. Expert in Figma (our primary tool) with strong prototyping skills. You can spin up interactive prototypes quickly when the sales team needs them yesterday
- Systems thinking. You understand how to design for complex integration workflows, data flows, and admin configurations without losing sight of the end-user experience
- Communication skills. You can articulate design rationale to engineers, PMs, and stakeholders. You present work confidently and take feedback constructively
- Squad-player mentality. You thrive in a collaborative, fast-paced squad environment. You enjoy the back-and-forth with PMs and engineers and see development as a team sport
Desirable
- Experience designing for enterprise integration UIs (configuration screens, data mapping, sync status dashboards)
- Familiarity with front-end technologies (HTML, CSS, JavaScript) — enough to have productive conversations with engineers and understand implementation trade-offs
- Experience supporting pre-sales processes, including rapid prototyping for RFPs and customer demos
- Knowledge of accessibility standards (WCAG) and inclusive design practices
- Experience working in a scaling startup environment where you've had to balance speed with quality
What the job involves
- Reporting to VP of Product
- We're looking for a Product Designer to join our product squad focused on enterprise integrations and the US market
- You'll be part of Blink's Product & Engineering organisation, reporting to the VP of Product
- Day-to-day, you'll be embedded in a squad alongside a Senior Product Manager (who owns the integration strategy and US customer relationships) and a dedicated engineering team
- You'll also be part of the broader product design discipline, collaborating with other designers on shared systems, patterns, and craft standards
- This isn't a role where you'll sit in a silo producing pixel-perfect mockups and tossing them over the wall
- You'll be embedded in a cross-functional squad, shaping product direction from discovery through delivery
- You'll talk to real enterprise customers, prototype ideas at speed for pre-sales, and craft experiences that work beautifully on a factory floor, a hospital ward, or behind a restaurant counter
- End-to-End Product Design: Own the design process from early discovery and concept exploration through to detailed UI specs and developer handoff
- User Research & Discovery: Get your hands dirty with research — running customer interviews, contextual inquiries, and usability testing to ground every design decision in real user needs
- Pre-Sales Design Support: Partner with the PM and sales team to bring product concepts to life quickly — creating high-fidelity prototypes, interactive demos, and visual mockups that help win complex enterprise deals
- Design System Stewardship: Be a guardian and contributor to Blink's design system, ensuring consistency across mobile and web while evolving components to meet the needs of new product areas
- Squad Collaboration: Work as an embedded member of the squad alongside engineering and product management, participating in sprint ceremonies, design reviews, and daily decision-making
- Cross-Platform Excellence: Design mobile-first experiences that work for frontline workers in challenging environments (low connectivity, shared devices, varied literacy levels) while also delivering polished desktop experiences for admins and integrators
Our take
Apps catering to frontline workers are seeing a surge of interest in the market these days, as businesses finally start to wake up to using tech to better connect with these employees, and investors eye up an interesting and new growth opportunity in enterprise IT.
Blink’s particular approach has been to try to create a user interface, and functionality, that caters both to asynchronous activities as well as real-time information, the idea being that front-line workers are most likely not going to be looking at the app continuously throughout the day, so the priority for making sure important things surface when they do is especially higher.
Blink was founded in London — where it has found strong traction with metropolitan bus networks and the NHS (where thousands of frontline workers in clinical and nonclinical roles are on Blink).
Now Blink is HQ’d in New York in an attempt to focus on the U.S. market. There are an estimated 2.7 billion people working on the front line according to the company, so there’s a fair amount of room for growth despite an increasingly competitive landscape with well-funded projects like Justworks, Workplace from Meta and When I Work.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"There are some really smart people here who can process information quickly. There's an expectation that one is able to be self-solving while also..."
Funding (last 2 of 3 rounds)
Nov 2021
$20.1m
SERIES A
May 2020
$11.1m
EARLY VC
Total funding: $31.9m
Company benefits
- Generous equity allocations with significant upside potential
- All the traditional benefits such as Health Insurance (AXA Health), Ride2Work and Pension schemes
- Ability to grow, learn and solve a variety of challenges, working in a supportive environment with smart, driven people
- Office fridge filled with snacks and drinks, regular team lunches and socials
- The opportunity to be part of something impactful, large-scale, meaningful & fulfilling
- 20 days holiday
Company values
- Always aim to delight - Own the outcome and exceed expectations
- Move fast and think big - Be curious, inquisitive and set the agenda
- Be a positive catalyst - Inspire positive change with a helpful attitude
- Never stop learning - We thrive when sharing knowledge and supporting each other
Company HQ
Barbican, London, UK
Articles
Leadership
Sean Nolan
(CEO)Previously worked as Network & Security Engineer at Morse for 2 years and co-founded Tomorrow Communications
Salary benchmarks
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Diversity, Equity & Inclusion at Blink
Blaise Daldin (Sourcing Lead)
- We know there’s much more to be done, and are actively invested in driving deep, meaningful change towards broader representation in our workforce. All leaders and employees involved in the hiring process will undergo inclusion and unconscious bias training, while looking to support and partner with diverse communities and networks at every opportunity.
- Diversity and inclusion remain our #1 priority as the team continues to grow. We’ve added new recruitment initiatives over the past six months to attract a wide range of applicants that generates a diverse shortlist for every new role. We’ve also reviewed our employer branding and advertising to ensure content and language are inclusive throughout. So far, this has improved our gender balance by 20%:
- Blink is committed to nurturing a culture of belonging that celebrates diversity in all its forms – and encourages employees to bring their whole selves to work.
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