IT Support Internship, DoubleVerify
Software platform for digital media measurement and analytics
Be an early applicant
Software platform for digital media measurement and analytics
1001+ employees
Be an early applicant
1001+ employees
Company mission
To build trust and transparency across the digital advertising ecosystem and help advertisers succeed.
Role
Who you are
- Working knowledge of macOS and Windows operating systems
- Strong customer service orientation — friendly, patient, and proactive
- Able to work independently and as part of a team
- Strong organizational skills with attention to detail
- Reliable, punctual, and comfortable with a fully on-site schedule at the NYC office
- Fluent in English with strong written and verbal communication skills
- Able to lift up to 40 lbs (monitors, laptops, peripherals)
- Exposure to AV/conference room technology or live event production
- Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!
Desirable
- Experience troubleshooting Mac and PC hardware or software issues
- Familiarity with ticketing systems (Freshservice, Jira, ServiceNow, or similar)
- Interest in IT operations, systems administration, or corporate technology
What the job involves
- Reporting to the IT Operations Manager at our NYC Global HQ, the IT Support Intern is a hands-on, on-site role providing the day-to-day IT support that keeps DoubleVerify's New York office running smoothly and its remote employees equipped and connected
- As the first point of contact for many end-user needs, the ideal candidate brings a friendly, proactive attitude and genuine interest in technology
- You'll work alongside the on-site IT team to handle hardware logistics, maintain IT inventory, support company events, and provide technical assistance to employees both in-office and remote
- This is a great opportunity to gain real-world corporate IT experience, including emerging technologies like AI, in a fast-paced, publicly traded technology company
- Assist the On-Site IT Support team providing first-level contact for employees needing technical assistance at NYC HQ
- Troubleshoot Mac and PC laptops, monitors, docking stations, peripherals, and printers
- Prepare and configure workstations for new hires, moves, and hardware refreshes
- Assist with IT onboarding and offboarding tasks, including device staging and first-day readiness
- Assist with equipment deployment and support
- Assist team in support of AV used in conference rooms and large company events
- You get real-world hands-on experience with platforms like Google Workspace, GCP, Slack, Okta, Jira, Confluence, Glean, Claude AI, ChatGpt and more
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. But with a 2021 IPO, several recent rounds of funding and new product releases, it looks set to tackle its competitors head on and stay ahead of the game.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Comprehensive Coverage: Because we want you to stay healthy.
- Pension Matching: 401(k) or country-specific contributions.
- Tuition Reimbursement: never stop learning.
- Generous Parental & Compassionate Leaves: putting families first.
- Onsite & Virtual Events & Wellness Activities: Team activities, wellness offerings, games and more!
- Flexible Lifestyle Spending Account: Gym, fitness class, self-care, or even pet care? You're covered for this and more.
- Mental Wellness Days: Take a day off for yourself.
- Global Access to Mental Health Resource: Investing in you being your best self.
- Hybrid Work Schedule: Making the most of your time.
- Peer Nominated Awards: Recognizing DV values in action.
- Seasonal Employee Appreciation Gifts: Enjoy summer treats and holiday sweets.
- Self-Directed Paid Time Off: You work hard. Enjoy it.
Company HQ
SoHo, New York, NY
Leadership
Mark Zagorski
(CEO)Mark joined the DOubleVerify team as CEO in 2020,. Prior to this, he was the CEO for Telaria and an Executive VP/Head of Nielsen Marketing Cloud for Nielsen. He also spent 7 years at eXelate as CRO and CEO.
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