Manager of Benefits, Transcarent
$150k
All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options
Consumer-directed health & care experience
Job no longer available
Consumer-directed health & care experience
501-1000 employees
Job no longer available
$150k
All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options
501-1000 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- Bachelor’s degree in HR, Business, or related field (or equivalent experience)
- 8+ years of progressive benefits experience, including strong expertise in leave management
- Working knowledge of federal and state leave laws and core benefits programs, including retirement plans such as 401(k)
- Experience with HRIS benefits modules, leave administration systems, and vendor management
- Strong analytical, problem‑solving, and communication skills
- Ability to handle sensitive information with professionalism and discretion
- While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences
What the job involves
- The Benefits Manager is responsible for the strategic administration, compliance, and daily operations of the company’s employee benefits programs, with a primary focus on leave of absence management (FMLA, ADA, state leaves, disability)
- This role also provides oversight across the full suite of health, welfare, and retirement benefits—including 401(k)—and ensures a high‑quality employee experience, operational excellence, and compliance with regulatory requirements
- Leave Management:
- Lead day-to-day administration of all leave programs, including FMLA, ADA, state‑mandated leaves, parental leave, and short‑ and long‑term disability
- Serve as subject-matter expert and escalation point for complex leave cases; advise HR partners, managers, and employees
- Manage relationships with third‑party administrators (TPAs), ensuring accurate case handling, compliance, and strong service levels
- Maintain up-to-date leave policies; recommend updates based on legislation, workforce needs, and best practices
- Ensure compliance across federal, state, and local leave regulations; maintain documentation standards and reporting
- Core Benefits Management (Full-Scope Responsibilities):
- Support the administration of all health and welfare programs (medical, dental, vision, life, disability, HSA/FSA, COBRA)
- Manage or support 401(k) and retirement plan administration, including vendor coordination, employee education, plan operations, and compliance activities
- Support annual open enrollment, including planning, communication development, HRIS configuration, testing, and issue resolution
- Partner with HRIS and Payroll to ensure data accuracy, system integrity, and effective process integrations
- Oversee vendor relationships; monitor service delivery, resolve escalations, and support RFPs as needed
- Create and deliver benefits communications that enhance employee understanding and engagement
- Assist with benefits budgeting, reporting, and cost analysis to support strategic planning
- Compliance & Governance:
- Ensure compliance with ERISA, ACA, HIPAA, IRS, DOL, FMLA, ADA, and state leave laws
- Maintain all required plan documents, SPDs, notices, and filings
- Partner with Legal, vendors and external consultants on regulatory changes and compliance requirements
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality, and can create more friction than self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and more recently with Accolade. It has also acquired 98point6 and partnered with big businesses such as Walmart. Now a healthcare Unicorn, Transcarent serves over 20 million members and more than 1,700 employer and health plan clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company HQ
South Park, San Francisco, CA
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo. Founded and was Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(President)Former COO of the company. Qualified pharmacist with experience as a VP at Evenorth and Express Scripts.
Praful Kaul
(CTO)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering.
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