Senior Manager of Product Management, PlayStation

$199.4-299.2k

Senior and Expert level

Los Angeles

San Francisco Bay Area

Remote from US

Gaming and digital entertainment provider

Be an early applicant

Gaming and digital entertainment provider

1001+ employees

B2CGamingEntertainmenteSports

Be an early applicant

$199.4-299.2k

Senior and Expert level

Los Angeles

San Francisco Bay Area

Remote from US

1001+ employees

B2CGamingEntertainmenteSports

Company mission

To create a gaming experience without barriers that fits the needs of players of all abilities.

Job

Company

Role

Who you are

Experience: 6+ years of product management experience, leading large-scale D2C eCommerce products or platforms
Leadership: Proven track record of leading and delivering complex programs in global, matrixed organizations
Collaboration: Proven track record of effective teamwork with business, engineering, compose, and participant teams
Approach: A resilient, resourceful leader who thrives in ambiguity and drives clarity through action
Expertise: Background in enterprise-level integrations and delivering end-to-end digital commerce experiences
Communication: Outstanding storytelling and presentation skills, capable of influencing at all levels
Proficient in managing various tasks efficiently within a fast-paced environment
Product Experience: Hands-on experience with agile development practices. Familiarity with UX compose principles, personalization systems, and experimentation platforms

What the job involves

The Digital Commerce Experience Product team strives to develop top-tier customer and operator experiences for PlayStation’s digital stores
As Senior Manager, Product Management – Storefront Experience, you will lead a team of experienced product managers responsible for improving the end-to-end customer experience and expanding our storefront presence across geographies and channels
Reporting to the Senior Director, Digital Commerce Experience, you’ll work closely with global cross-functional teams to deliver a world-class customer experience that drive player engagement and business growth
Guide and Encourage: Supervise and nurture a team of product managers, establishing an ambitious product vision, strategy, and roadmap for PlayStation Storefront experiences on all platforms and touchpoints
Develop the Future: Drive the global expansion roadmap for PlayStation’s Storefronts, ensuring consistency and excellence across geographies and digital channels
Champion the Player: Leverage data, insights, and experimentation to optimize the customer journey—from discovery to purchase and beyond
Collaborate and Align: Partner with Store Commercial, Marketing, and Program Management teams to define and enable the future content strategy for our D2C stores
Innovate with Impact: Collaborate closely with Engineering, UX, and Research to develop intuitive, high-performing, and scalable solutions
Ensure Global Readiness: Collaborate with Legal and Compliance to develop experiences that are locally optimized and globally compliant
Measure What Matters: Define success metrics and continuously monitor, analyze, and improve product performance to drive measurable results
Impact at a Large Scope: Transmit vision, strategy, and advancement among teams and leadership to uphold alignment and drive

Our take

Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - PlayStation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionise gaming, featuring new technology that will create improvements across the board.

As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.

PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.