Head of North America Revenue Operations, SUSE
More information about location
To bring the infinite potential of open source to the Enterprise
Be an early applicant
To bring the infinite potential of open source to the Enterprise
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To transform open source innovations into enterprise-grade solutions to give customers choice.
Role
Who you are
- The Director of Revenue Operations must bring prior experience operating within a SaaS environment, with a deep understanding of SaaS metrics, subscription-based revenue models, and the operational discipline required to drive growth and performance
- Bachelor’s degree in business, marketing, or a related field; MBA or advanced degree is a plus
- 10+ years of professional experience involving data management and analysis, driving forecasting, planning, and analytical functions
- 10+ years in a Cloud, SaaS & Subscription Software environment is highly desired
- Advanced experience with SFDC, Clari, Power BI, G-Suite
- Strategic and tactical skills with great cross-collaboration abilities
- Experience implementing cross-organizational reports and dashboards
- Enthusiastic, detail-oriented, results-oriented, and team-focused
- Demonstrated solid customer service and interpersonal skills in a fast-paced environment
- Excellent communication skills and experience presenting to executive-level stakeholders
What the job involves
- The SUSE Global Revenue Operations team is hiring for a Director to lead Americas Revenue Operations. In this role, you will serve as a key business partner to the Americas Sales Leaders by leading the strategic development and execution of initiatives across all operational pillars: Territory & Account Planning, Pipeline Optimization, Opportunity Management, Sales Forecasting, Commission and Crediting, and Data & Analysis
- You'll work closely with the regional sales and cross-functional leadership teams and provide key business insights to help them manage their business effectively. Oversee the day-to-day management across the team within the function and drive team engagement and collaboration. You will also help prioritize effectively and communicate proactively and consistently with multiple stakeholders
- Build, coach, train, and manage a small, high-performing, and collaborative team
- Own and manage end-to-end processing, reporting, and analysis of revenue operations information through the underlying processes and systems
- Serve as business partner and advisor to key stakeholders in all matters related to Revenue Operations in the Americas. Advise Sales leadership on pipeline performance, forecast accuracy, opportunity management, and KPIs
- Partner closely with FP&A on forecasting, annual planning, quota setting, and performance-to-plan tracking
- Cultivate and manage strong cross-functional partnerships with Sales, Marketing, Finance, and other departments to drive alignment and simplify the sales processes
- Proactively identify business needs and develop strategic solutions
- Contribute significantly to the strategic direction and support sales in the adoption of critical sales applications (SFDC, Clari)
- Champion the strategic adoption and integration of AI-powered tools and strategies to enhance sales effectiveness and generate actionable insights
- Ensure the team contributes actively to the annual planning process by providing data analysis and insights to inform the development of operational plans. Deliver to the requisite timeline of activities in supporting the annual planning
Our take
The tech world is facing a shift and businesses are under pressure to modernise, cut costs, and stay flexible, all while dealing with increasingly complex IT demands. Many are finding that traditional software just don't offer the flexibility or value they need anymore.
This is where SUSE steps in with its open source tools that help businesses run their IT systems better. From managing cloud services to running virtual machines and containers, SUSE's software makes it easier for businesses to scale and streamline complex infrastructure, all from one central platform.
The company is making a name for itself by blending open source freedom with solid support and real results. Aussie Broadband, for example, boosted efficiency and trimmed down deployment times by switching to SUSE. With its sights now set on edge computing and AI, SUSE is showing that open source isn't just practical, but is powering the future of scalable tech.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% female employees
Company
Funding (2 rounds)
Feb 2002
$5.2m
EARLY VC
Oct 2001
$17.5m
LATE VC
Total funding: $22.7m
Company benefits
- Company bonus: We believe that everyone makes an impact on the success of the company, so we reward our employees for our achievements as one SUSE team.
- Agile Worker Policy: Unless your role requires a specific work model, we offer flexibility in how our people work - home-base, office-based or hybrid
- Flexibility: To maintain a healthy work-life balance, our people can adapt their work schedule to their personal and family needs
- Global Parental Leave: 20-week maternity leave with full salary and time off with pay for pregnancy-related appointments will be provided to pregnant SUSE people. Leave is also available to employees adopting a child or using surrogacy
- Health & well-being benefits program: We offer a well-being program designed for our people and their families. We also provide an excellent benefits plan including insurance, medical package and more, depending on the local market
- Employee referral program: Earn a financial reward or every successful referral you make – help us build a great team and get rewarded in the process
- Employee Resource Groups: Our main people networks are Women in Tech, Neurodiversity, GoGreen, Pride at SUSE and Open Source Community Citizen network. Through them our people can align to personal values, build bonds, and engage with communities of interest
Company values
- Choice
- Innovation
- Trust
- Community
Company HQ
Gare, Luxembourg, Luxembourg
Articles
Leadership
DP held executive roles, including Red Hat GM for APAC and NA, before SUSE. He's on the NUS Institute of Systems Science board and mentors women in business. DP is an open-source programming hobbyist!
Ian Halifax
(CFO)Ian has more than 30 years' experience in Senior Financial Leadership positions, including as CFO at leading global tech providers such as Trellix (McAfee Enterprise/FireEye), Riverbed Technology, Wind River Systems, Micromuse, and Macrovision.
Andy McDonald
(Chief Legal Officer)They have extensive experience in Legal Affairs and Governance in a variety of companies, including Interserve, Premier Foods plc, Uniq plc, and Spirent plc. They also worked as a Corporate Lawyer at Freshfields Bruckhaus Deringer before moving into Industry.
Lisa Sherwell
(CPO)Lisa Sherwell, CPO, is a global strategy & transformation exec with 25 years in B2B tech - led SUSE's strategy, and was GM/Sales Director at SAP/Merchants. Lisa champions people-centric leadership!
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