Senior Product Manager, Plume Design
$145-170k
Platform for communications service providers
Open for applications
Platform for communications service providers
501-1000 employees
Open for applications
$145-170k
501-1000 employees
Company mission
To keep you in the flow with any experiences you turn on.
Role
Who you are
- BS/MS/PhD in Computer Science, Engineering, or related field
- 8+ years managing connected products with significant experience leading mobile-first solutions (iOS/Android) and delivering successful apps at scale
- Demonstrated success defining product vision, setting strategy, and driving execution across the full product lifecycle
- Proven experience employing a customer centric approach, turning customer insights and market research into differentiated product features and experiences that drive adoption, engagement and retention
- Effective communicator with demonstrated ability to influence at all levels of the organization, present to leadership, and serve as the external evangelist for the product
- Demonstrated experience working directly with UX designers, engineers (mobile, cloud, firmware), and QA to launch products 0-1
- Proven ability to operate and lead in agile environments with experience in iterative development, backlog prioritization, and rapid prototyping
- Proficiency in Jira, Confluence, Figma and other product development tools
- A strong technical acumen with experience discussing architecture, APIs, and platform tradeoffs with engineering teams
- Demonstrated ability to leverage modern AI tools and rapid prototyping platforms (ChatGPT, Perplexity, Replit, Cursor, etc.) to accelerate product discovery and prototyping
- Experience managing products at large scale, including handling growth in active users, evolving features, and ensuring performance, reliability, and security for enterprise customers
What the job involves
- As Senior Product Manager, Plume Home, you will be on team that owns the vision and success of the Plume Home end-user mobile applications deployed to our ISP partners globally
- You’ll be the driving force that connects customer needs, market opportunity, and company strategy turning insights into innovative solutions that redefine how ISPs and their customers experience best-in-class home WiFi connectivity
- You’ll act as the product’s chief evangelist, rallying cross functional teams to deliver world class experiences and ensuring every launch is both impactful in the market and aligned with Plume’s broader mission
- From shaping the roadmap and differentiating against competitors, to defining product messaging and enabling sales success, you’ll be at the center of bringing our products to life
- This is a high-visibility, high-impact role for a strategic product leader who is equally comfortable in front of customers, executives, and engineers and who thrives on translating bold ideas into products that ISPs and their customers can’t live without
- Champion the Voice of the Customer: ensure customer needs, expectations, and outcomes are at the heart of every product decision
- Define & Drive Strategy: set product vision, roadmap, investment priorities, and success metrics in alignment with company objectives
- Lead the Product Lifecycle: lead from discovery and business case through design, build, launch, scale, and retirement
- Prioritize with Purpose: translate insights, competitive analysis, and business goals into clear requirements and development priorities
- Lead Cross-Functional Collaboration: partner with engineering, marketing, sales, support, finance, and PR to deliver market-leading products
- Advocate for Impact: ensure solutions solve real pain points, create measurable business value, and enhance customer satisfaction
- Measure, Learn & Adapt: define metrics to track performance, and use data-driven insights to iterate, improve, and inspire future development
Our take
Smart devices within the home have become the norm, but Plume Design believes that this influx of revolutionary home tech is only as smart as the networks that support them. With many issues concerning smart devices, treatment is reliant on generic WiFi, unsafe networks, and expensive analysis. Plume Design remedies this with cloud-controlled internet platforms that are defined by the needs of the devices that use them.
With home office setups now the norm, Plume has fast become a necessary service for many small businesses and casual users. Its smart Wi-Fi networks are ground-level products upon which Plume offers more smart home services and it now has more than a billion devices on its network.
With substantial funding behind it, Plume’s post-COVID surge in business was one thing, but keeping up the momentum throughout the 2020s is quite another. Time will tell if the company can continue on its upward trajectory. But as long as it keeps its networks fresh (as it did in 2022 through its partnership with opensync software agent SamKnows), it shouldn’t have a problem as it scales up.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$300m
LATE VC
Feb 2021
$270m
SERIES E
Total funding: $697.4m
Company benefits
- Lifetime Plume HomePass membership
- Allowance for home-office set up
- Monthly data or phone allowance
- Plume employee referral bonus program
- Public transportation reimbursement
- Retirement savings contributions
- Employee discounts
- Patent submission support and incentive award program
- Competitive and comprehensive health insurance coverage and extended benefits such as dental, vision, life, short/long-term disability insurance, and FSA/HSA (detailed coverage may vary by location)
- Employee assistance program
- Generous vacation policy to ensure time to recharge (open paid time off or generous accrued paid time off based on location)
- Health and wellness reimbursement and a Premium Strava membership
- Holistic health platform through Walking on Earth
- Generous parental leave policy
- Online and in-person team-building events
- PlumeStrong - our corporate social responsibility program designed to apply our resources (time, brainpower, product, money) for good
- Remote/flexible work arrangements
- Professional development opportunities
- Immigration support
Company HQ
Downtown North, Palo Alto, CA
Leadership
Sri Nathan
(Vice President of Major Accounts)Previously Co-Founder & Vice President of Business Development at Menara Networks, Vice President and Executive Consultant at Schema, and CEO at Liwana Technologies and Jasmine Networks.
Fahri Diner
(Chief Servant of Plume's people, customers and stakeholders)Currently Board Member at Kateeva and Tula Technology, Managing Director at Sigma Partners and Proprietor at Skipstone.
Adam Hotchkiss
(Vice President of Customer Solutions)Previously Vice President of Menara Networks, Sales at ADVA Optical Networking, Product Line Management at Qtera / Nortel and Product Manager at Fujitsu Network Communications.
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