Operations Manager, Zinc Work
£55k
+ Shares
2 days a week in office
Automated employee reference and background checking software
Open for applications
Automated employee reference and background checking software
21-100 employees
Open for applications
£55k
+ Shares
2 days a week in office
21-100 employees
Company mission
To change the way people prove their work identity.
Role
Who you are
- If you love finding clarity in the chaos, get a buzz from building structure that actually works, and think in dashboards as well as diagrams, we want to meet you. ☀️👋
- You don’t need to be a data scientist but if you can wrangle numbers, spot patterns, and turn chaos into insight, you’re our kind of ops person
- Love a pivot table? Know your way around formulas? Excel is still the unsung hero of ops and we need someone who can wield it like a pro
- We’re not expecting you to build a robot (unless that’s your thing) but you should be curious, tool-savvy, and excited about how AI and automation can boost our day-to-day
- You’ve got a knack for making things run smoother, faster, better. You see bottlenecks, design flow, and can take a messy system and make it sing
- You can translate complexity into clarity whether you’re chatting with the team or presenting to leadership, you make people get it
- You don’t chase perfection you get stuff done. You’re strategic when needed, scrappy when it counts, and always focused on what will actually help
- You move fast but stay thoughtful. You know how to make quick progress without sacrificing quality and you help others do the same
- You’ve got the emotional intelligence to read the room, the people skills to build trust, and the influence to steer things in the right direction even when it’s tricky
What the job involves
- At Zinc, we’re on a mission to build something bold and we’re looking for an Operations Manager to help us keep the engine humming and the chaos organised (well, mostly). ⚡️
- This is not your average ops role
- You won’t be buried in spreadsheets or stuck in reactive mode. Instead, you’ll be shaping how the whole business functions helping our talented team operate at their best, embedding structure where it’s needed, and championing data-led decision-making at every level. ⚒️
- You’ll be leading a brilliant, cross-functional team who are already doing great work, now we need someone to bring it all together, coach them up, and push us from “working” to 👉 “smashing it.” You’ll have the freedom to move across the business, partner with leadership, and create systems that really stick
- 🧩 Lead and level up a fab team of four guiding, coaching, and helping them do their best work
- 🔍 Partner with leaders across Zinc to spot where ops can supercharge performance
- 📈 Turn data into gold pull insights, build dashboards, and help everyone make smarter decisions
- 🔄 Streamline and simplify improve processes, reduce friction, and embed efficient ways of working
- 🧠 Upskill the team in data, tools, and tech (you don’t need to be an engineer, just not afraid of AI)
- 🗺️ Embed the hub-and-spoke model making sure ops support is consistent, scalable, and strategic
- 🎯 Keep us focused help the team prioritise what really matters, and stay on course
Application process
- Applied
- Hireflix Video Exchange
- Talent Discovery Call
- Google Meets Interview
- Final In-Person Interview
Salary benchmarks
Our take
The existing processes for referencing and background checking suffer from notable inefficiencies, marked by biases, time-consuming procedures, and an intimidating experience for candidates. Addressing these challenges, Zinc Work aims to solve these processes by introducing an automated reference and background-checking solution.
Setting itself apart in the market, ZinC Work focuses on the user-friendly design of its solution, its swift integration into existing Applicant Tracking Systems (ATS), and its high level of customisation. With a vision to offer a solution for background checks, Zinc covers a spectrum from criminal record checks to financial, education, identity, employment, and reference checks.
Recently securing funding, led by esteemed financial services investor AVP (AXA Venture Partners) and supported by Seedcamp, facilitating the launch of groundbreaking industry initiatives. These include the introduction of the first reusable global Right To Work check, the first Employment verification reference integrated with HMRC, and a background check template library collaboratively contributed to by over 40 Zinc Work customers. This financial injection underscored Zinc's commitment to innovation and reinforced its positon as a trailblazer in the realm of automated reference and background chec king solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% female employees
Company
Employee endorsements
Team energy
"Team energy is great, there is lots of positivity and support. Because we only come in 2-3 days a week, when we are in everyone is engaged and happy..."
Funding (last 2 of 3 rounds)
Jul 2023
$6.8m
SERIES A
Mar 2022
$1.4m
SEED
Total funding: $8.6m
Company benefits
- 24 days holiday + Bank Holidays + your birthday off
- Apple laptop and latest tech gear for your home workstation
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company Retreat - this year in 🇫🇷
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
Company values
- Empathy: Seeking to understand your perspective first
- Collaboration: We will work teogether to solve problems
- Empowered: Empowering candidates with information and data
- Speed: We will work to deliver at pace
- Integrity: We are truth seekers, providing transparent information
- Pragmatic: We're a solutions oriented team that seeks to solve
Company HQ
London, UK
Articles
Leadership
Charlotte Lucy Hall
(Co-Founder)Previously a Marketing Manager at Superscript, Podcast Producer at Talent Hacks for Scaleups, and a Marketing Executive at ILTM.
Luke Shipley
(Co-Founder)Previously EMEA Head of Technology at Intelletec for 1 year. Has also co-founded stitch Leggings and Lean Lychee.
People progressing
He was a regular soldier in the Army, after leaving and studying he joined Zinc as an SDR (After a spell gold diving in FLorida). Having come in with no experience he has promoted fast through Zinc.
Tiasha joined Zinc way back in 2021, she highlighted that she wanted to work in Account Managment and has worked hard to make this career change happen.
Diversity, Equity & Inclusion at Zinc Work
- We currently do not record LGBTQIA+ status: our team is small, which means data is hard to anonymise.
- As of January 2024, 48% of the Zinc team are Ethnic Minorities.
- We offer flexible working for everyone from day one.
- Accommodations are available for everyone, regardless of status and never need to be justified: this is outlined in our DEI Statement which is accessible to all employees.
- We offer prayer space at our co-working offices, and flexible diary arrangements for employees to keep their faith.
- We’ve created a ‘Manual of Me’ page in our company Notion: to help foster understanding and allow team members to advocate for their communication style and work patterns.
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