Business Developer, Onepilot
+ Equity
2-5 days a week in office
Customer support outsourcing
Job no longer available
Customer support outsourcing
201-500 employees
Job no longer available
+ Equity
2-5 days a week in office
201-500 employees
Company mission
Outsourced customer care, done right.
Role
Who you are
- Previous 1 to 2 years experience as a Sales or Business Developer is appreciated, but high motivation and willingness to learn are even more important
- Energetic, curious, and eager to grow professionally
- Able to work independently and solve problems proactively
- Hunter mindset and comfortable with outreach via phone and email
- Fluent in French and comfortable in English : all Onepilot corporate communication is in English so it’s a plus if you are bilingual
What the job involves
- Identify and qualify new business opportunities, targeting companies that could benefit from Onepilot’s solutions
- Build and manage a healthy outbound lead pipeline
- Leverage tools such as Hubspot, LinkedIn Sales Navigator, Lemlist, and Kaspr for prospecting
- Engage with decision-makers via phone, email, and LinkedIn to present Onepilot’s value proposition
- Convince prospects of the benefits of outsourcing their customer support to Onepilot
- Schedule meetings for the sales team and support Sales Managers in converting qualified leads
- Achieve and exceed set targets by closing new deals
- Targets 🎯
- New qualified demo 1 bring to Sales Managers / Directors
- Key Results : Number of demo booked
- KPIs: number of sales activities and conversion rates
Application process
- Introductory call with a People & Culture team member to present the role and answer your questions
- Second interview with Pierre our CCO : you will have to prepare a business case for this interview
- Last call with Adrien our CEO and one other team member
Our take
The astronomical rise of online shopping over the past decade has revolutionised consumer expectations when it comes to customer service. Consumers now expect a fast, human response to customer support at all times, 24/7.
Fulfilling this demand for 24/7 customer service is Onepilot's business. Its technology, a platform that connects businesses' customers to "support heroes", enables businesses to outsource customer care. According to Onepilot, its technology allows agents to handle even the most complex of issues in a matter of minutes, increasing a company’s sales by up to 20%, and halving their average response time.
With the acquisition of French AI agent assistant startup Hubware to help its agents with faster ticket resolution, Onepilot is looking to expand further afield fuelled by healthy investments.
Steph
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2022
$17.6m
SERIES A
Apr 2021
$3m
SEED
Total funding: $20.5m
Company values
- Lead by example: We have a preference for action. We do not ask other people to do things we're not willing to do
- Keep pushing to achieve results: We have great ambitions and deliver measurable results. We strive to get better, and to make a difference as a team
- Care, act fairly: We care for our team and our clients. We consider each opinion without bias or ego
- Be passionate, have fun: We love what we do. Our team, our mission and our product motivate us to improve every day
- Take ownership: We are curious. We take initiative and hold ourselves accountable for what we do
Company HQ
London, UK
Additional info
- Offices in London and Paris
Leadership
Adrien Hugon
(Co-Founder & CEO)Previously a private equity analyst, they are also the founder of Cowash, an on-demand laundry delivery marketplace.
Robin Monnier
(Co-Founder & CIO)Previously Chief Technology and Marketing Officer at Cowash, they also have experience in tech and marketing consultancy.
Lucas Bornert
(Co-Founder & COO)Previously a General Manager at VOI Technology, they are also a co-founder and the ex-CEO of Influenced, and the founder of WeCharge Tech.
Pierre Latscha
(Co-Founder & CCO)They have an extensive background in strategic consultancy, and have also worked as a Private Equity Analyst and Investment Manager for the likes of BlackFin and Starquest Capital.
Kenza El Ghadouini
(Co-Founder & CHRO)Previous COO at Cowash, they are the co-founder and CHRO at Onepilot. They are in charge of all things people and culture.
Salary benchmarks
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