Client Services Associate, Applecart
$66.5-80k
+ discretionary annual cash bonus and equity compensation
Work from home Monday & Friday
3 days a week in office
Social graph platform for marketing
Be an early applicant
Social graph platform for marketing
201-500 employees
Be an early applicant
$66.5-80k
+ discretionary annual cash bonus and equity compensation
Work from home Monday & Friday
3 days a week in office
201-500 employees
Company mission
To provide the intelligence that sophisticated organizations use to power their strategy for winning over key decision makers.
Role
Who you are
- 1+ years of experience in a related role working at one of the following:
- At a public affairs, strategic communications, public relations or lobbying firm or agency
- In-house in a public affairs, legislative affairs, government affairs, communications, public relations or marketing role
- Ability to thrive in a client-facing role and fast-paced, entrepreneurial environment while juggling multiple tasks and projects simultaneously
- Strong organizational skills
- Excellent written and verbal communication skills; impeccable attention to detail
- Proficiency in Powerpoint and Excel, experience with basic graphic design for reporting a plus
- Experience producing intuitive, client-ready decks and memos
- History of being a self-starter
- Strong desire to work in and/or learn digital marketing
What the job involves
- As a Client Services Associate, you will project manage major marketing, communications, and digital advertising campaigns on behalf of some of the country’s most prominent companies, trade associations, nonprofits, and advocacy organizations
- In this role, you will be a critical member of an account team to service key client accounts. Day-to-day, you will navigate Applecart’s established processes to project manage the delivery of Applecart’s products throughout a client’s subscription. Additionally, you will work hands-on with our product by building audiences end-to-end and updating and delivering them accurately and efficiently on behalf of clients
- Client relations and account management:
- Serve as a core team member on 5-8 client accounts; manage and own the day-to-day tactical execution of product and campaign delivery to ensure on-time delivery
- When needed, write the first draft of client communications, including email correspondence in a professional and concise tone
- Schedule client meetings and set timelines for delivery
- Join client and partner calls to take notes on the topics discussed and share next steps as a follow-up; draft call agendas in advance of client meetings
- Proactively communicate clearly and comfortably within account teams and with cross-functional partners, internal subject matter experts and Applecart leadership in written and verbal formats
- Stay up-to-date on digital marketing trends, research clients or trends in the news, conduct market research
- Audience activation and delivery:
- Action all audience creation requests
- Create a list of decision makers to target in audiences when needed
- Quality check decision maker lists and flag inaccuracies for account leaders to discuss with the client
- Follow the established processes to create audiences, such as uploading audience lists to our platform and creating forms for clients to approve audiences before construction begins
- Build audiences in our proprietary platform based on clients’ customizations
- Ensure our platform reflects clients’ audiences and updates are accurately captured and reflected
- Confirm audience sizes and flag unique audience requests with internal teams to ensure projects move forward within the agreed upon timelines
- Push audiences for delivery via our onboarding partners, monitor distribution and flag any issues
- Reporting:
- When needed, create first draft of our standard reports
- Review and share feedback drafts of reports from our internal reporting team
- Use a strong attention to detail to ensure reporting data is 100% accurate
- Cross-functional collaboration:
- Work with internal cross-functional partners, such as Media, Platform, and Reporting and Insights on campaign execution
- Identify campaign content or draft content, when needed
- Compile documentation and tickets and QA assets to launch and manage an Applecart ad campaign with the Media Team
Our take
Applecart uses publicly available data, both online and offline, to create a map of real-world interpersonal relationships. Allowing clients to run more effective advertising and marketing campaigns by leveraging social influence, or word of mouth, which Applecart believes is the most powerful motivator.
Initially focused on political campaigns, Applecart worked to increase voter engagement and turnout. However, in recent years, it has expanded into commercial work, partnering with organisations such as Boeing and nonprofits like The Business Roundtable.
A key backer of Applecart is Ari Emanuel, CEO of Endeavor, a global entertainment and media agency that owns the UFC. While it's unclear if the UFC is currently a client, Emanuel's involvement signals the high-profile clients Applecart is now attracting. Further success has come in the form of Blackstone's impressive $100 million investment in Applecart, setting up 2026 to be a year of further growth for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2026
$100m
LATE VC
Feb 2023
$10.4m
LATE VC
Total funding: $114.5m
Company benefits
- 35 days of Paid Time Off: 20 vacation days, 10 personal days, 5 sick days
- 14 company holidays
- Bereavement leave
- 16 weeks of fully paid parental leave inclusive of birth and adoption for primary and secondary caregivers
- Frequent company-wide and team social events such as games nights, cooking classes, summer boat cruises, paint & sip, karaoke, escape rooms, bowling, team dinners, baseball games, holiday parties, and plenty more
- Stocked fridge full of drinks and plenty of healthy (and less healthy) snacks
- Weekly happy hour and bagel breakfast
- Pre-tax commuter benefits
- $300 workstation budget to personalize your at-home or in-office space
- Hybrid in-office setup: we work from our offices in midtown Manhattan every Tuesday - Thursday and give the option to work from anywhere on Monday and Friday
- Applecart pays 75% contribution towards Medical, Dental and Vision
- 401(k) with 4% company match
- HSA and FSA
- OneMedical: On-demand primary care free to all employee whether you take our insurance or not
- Health Advocate: Personal healthcare concierge
- Teladoc: Network of virtual healthcare providers
- Talkspace: Online mental health therapy
- Headspace: Full access to the meditation app
- Kindbody: Fertility and gynecology services
Company HQ
Midtown South, New York, NY
Leadership
Matthew Kalmans
(Co-Founder & Co-CEO)Forbes 30 under 30. Co-founded Applecart while an undergraduate student at the University of Pennsylvania.
Sacha Samotin
(Co-Founder & Co-CEO)Forbes 30 under 30. Along with co-founder and co-CEO Matthew Kalmans, studied at the University of Pennsylvania, where Applecart was first launched.
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