Senior Technical Writer, Snowflake
$123-181.7k
+ Bonus + Equity
3-5 days a week in office (Menlo Park, CA)
AI Data Cloud for data sharing and app building
Be an early applicant
AI Data Cloud for data sharing and app building
1001+ employees
Be an early applicant
$123-181.7k
+ Bonus + Equity
3-5 days a week in office (Menlo Park, CA)
1001+ employees
Company mission
On a mission to mobilize the world's data.
Role
Who you are
- 10+ years creating technical product documentation from scratch, as well as from specs
- Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
- Exposure to using and documenting any of the following security and governance technologies:
- Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc)
- Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect)
- Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc)
- Additional topics (data encryption, auditing, compliance and regulatory standards)
- In-depth knowledge of the content development lifecycle, including:
- Identifying and understanding the information needs of the audience
- Gathering information, interviewing SMEs, and conducting research
- Authoring, publishing, and managing online/web content
Desirable
- ETL/ELT and BI technologies
- Cloud computing platforms (AWS, Microsoft Azure, GCP, etc)
- Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc)
- Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc)
- Database drivers/connectors (JDBC, ODBC, etc)
- CI/CD methodologies and technologies (Jenkins, Lambda, etc)
- Open-source platforms and authoring/publishing tools for a "Docs-as-Code" approach (Git, RST/Sphinx, Markdown, DITA XML, etc)
What the job involves
- Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth
- We’re passionate about our people, our customers, our values and our culture
- We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future
- And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging
- Snowflake technical writers work with a world-class team to create product documentation for Snowflake's industry-leading Data Cloud
- Working in a fast-paced and challenging environment, you experience the immediate and direct impact of your contributions as Snowflake delivers weekly releases to our rapidly growing base of global customers
- Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
- Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
- Work with release engineers and dev ops to deliver weekly product updates and documentation
- Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
- Contributing to Knowledge Base articles and Community questions
- Authoring and editing technical blog posts
- Developing training materials, implementation guides, migration guides, best practices, and FAQs
Our take
Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organisations of all sizes from unleashing the true value of their data.
The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.
Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2020
$479m
LATE VC
Oct 2018
$450m
LATE VC
Total funding: $1.4bn
Company benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program
Company HQ
Menlo Park, CA
Leadership
Benoit Dageville
(Co-Founder & President of Product)Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.
Thierry Cruanes
(Co-Founder)Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.
Sridhar Ramaswamy
(Chief Executive Officer)Sridhar joined Snowflake in 2023 via the Neeva acquisition as SVP of AI and later became CEO. He co-founded Neeva and previously led Google’s Ads business, growing it from $1.5B to $100B.
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