Principal AI Platform Engineer, Pointclickcare

• Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security
• Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow)
• Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs

Desirable

• The Principal AI Platform Engineer will focus on building the infrastructure that connects AI systems with existing products and will enable seamless delivery of AI-generated insights into agent workflows
• Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools
• Implement secure access controls and authentication mechanisms integrated by default into the AI platform components
• Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure
• Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications
• Optimize infrastructure for scalability, high availability, cost efficiency for production workloads