Associate Product Marketing Manager, Sinch

Voice

$79.6-99.5k

Salesforce
Junior and Mid level
Chicago

More information about location

Sinch

Cloud communications for businesses

Open for applications

Sinch

Cloud communications for businesses

1001+ employees

B2BArtificial IntelligenceEnterpriseMarketingCommunicationCustomer serviceSaaSMobileCloud Computing

Open for applications

$79.6-99.5k

Salesforce
Junior and Mid level
Chicago

More information about location

1001+ employees

B2BArtificial IntelligenceEnterpriseMarketingCommunicationCustomer serviceSaaSMobileCloud Computing

Company mission

To bring businesses and people closer through personalised engagement.

Role

Who you are

  • Bachelor’s degree in Marketing or Communications
  • 1+ years of experience in product marketing
  • B2B SaaS, telecommunications, or voice technology is a plus
  • Ability to adapt to new roles, processes, and tools, contributing effectively from day one
  • Excellent written and verbal communication skills with a proven ability to simplify technical concepts
  • Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment
  • Proficiency in tools like Microsoft suite, Team, Salesforce, and content management systems

What the job involves

  • We’re looking for a Voice Associate Product Marketing Manager to support the go-to-market strategy for our voice communication solutions
  • In this role, you’ll collaborate across teams to position Sinch’s voice products as the preferred choice for businesses
  • You’ll execute compelling messaging, aid in driving adoption, and support revenue growth by aligning product capabilities with market needs
  • Market Analysis & Strategy:
  • Educate and execute against market research to identify trends, customer needs, and competitive landscape for voice communication solutions
  • Educate and execute target audience segments and tailor strategies to address their specific difficulties and goals
  • Go-to-Market Planning:
  • Support go-to-market strategies for Sinch’s voice products, ensuring timely and successful launches
  • Collaborate with product marketing leader, product management, sales, and marketing teams to align strategies and prioritize initiatives
  • Enable the sales team to communicate value propositions and develop sales tools to support selling of our enterprise products
  • Messaging & Positioning:
  • Create clear, compelling value propositions and messaging for voice products that resonate with key customer segments
  • Develop sales enablement materials, including product one-pagers, presentations, case studies, and FAQs
  • Content Development:
  • Produce high-quality content such as blogs, webinars, whitepapers, and videos to promote voice solutions
  • Partner with the demand generation team to design campaigns that drive awareness and adoption
  • Customer Advocacy:
  • Collaborate with account teams to identify and showcase customer success stories
  • Use customer insights to refine messaging and influence product roadmaps
  • Performance Measurement:
  • Track and report on the performance of marketing initiatives, using data to inform future strategies
  • Monitor and analyze product adoption metrics and customer feedback to drive continuous improvement

Application process

  • This role will be accepting applications until 02/07/2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation

Share this job

View 14 more jobs at Sinch

Insights

Led by a woman

2% employee growth in 12 months

Company

Funding (2 rounds)

Mar 2017

$15.2m

LATE VC

Apr 2016

$1.1m

SEED

Total funding: $16.3m

Our take

Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.

The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.

It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle