Staff Technical Program Manager, Hims & Hers
A.I.
$180-210k
Multi-specialty telehealth platform
Be an early applicant
Multi-specialty telehealth platform
1001+ employees
Be an early applicant
$180-210k
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- 10+ years of program management experience in technical domains, including at least 5+ years supporting AI/ML, Data Science, or Platform Engineering teams
- Proven track record of leading cross-functional programs in AI/ML productization, applied AI, or ML platforms
- Familiarity with AI/ML stacks: model training, evaluation, deployment, monitoring, and MLOps
- Technical fluency in data/ML concepts (data pipelines, experimentation, model lifecycle management)
- Strong program management expertise (Agile/Scrum/Kanban, scaled agile, portfolio management)
- Excellent stakeholder management, executive communication, and ability to influence without authority
- Experience operating in fast-paced, high-growth, and ambiguous environments
- Bonus: Experience with LLMs, AI/ML in healthcare, or regulatory-compliant environments (HIPAA, GDPR)
- For Senior Staff consideration: Demonstrated ability to shape multi-year AI strategy, lead portfolio-level execution, and influence cross-org priorities at the executive level
What the job involves
- We’re seeking an experienced Technical Program Manager (TPM) at the Staff or Senior Staff level to join our AI team, where we are driving the next generation of AI-powered capabilities across the business
- This is a high-impact role where you will shape strategy, orchestrate execution, and deliver transformative AI solutions that power customer experience, personalization, operational efficiency, and clinical excellence
- Depending on level, you will either lead complex AI programs (Staff) or operate at a broader portfolio level to influence long-term strategy and cross-org alignment (Senior Staff)
- Define execution strategies for AI initiatives spanning model development, infrastructure, and applied AI use cases
- Build and manage program frameworks that scale across multiple initiatives, ensuring alignment to business and technical goals
- Partner with Engineering, Product, Data Science, Security, and Infrastructure teams to deliver AI programs end-to-end
- Translate business needs into clear requirements, execution plans, and measurable outcomes
- Identify risks early, drive mitigation strategies, and ensure accountability across dependencies
- Establish program management best practices for AI/ML workflows, research, and engineering teams
- Facilitate agile ceremonies and continuously improve planning, estimation, and execution processes
- Provide clarity in ambiguous situations and keep teams focused on the highest-impact work
- Build strong partnerships with executives, business leaders, and technical stakeholders
- Provide proactive and transparent updates on progress, risks, and tradeoffs
- Influence prioritization at the program or portfolio level (depending on scope)
- Ensure AI initiatives comply with security, privacy, ethical AI, and regulatory standards in collaboration with Legal, Security, and Compliance teams
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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