DevOps Engineer, IntelePeer
$120-125k
+ Stock Options
More information about location
AI-powered communications automation
Open for applications
AI-powered communications automation
201-500 employees
Open for applications
$120-125k
+ Stock Options
More information about location
201-500 employees
Company mission
To enable businesses to deliver truly delightful experiences.
Role
Who you are
- Experience in Linux Administration
- Experience in scripting (bash shell, Python)
- Experience using Git and Gitlab CI/CD tools
- Experience with Monitoring/Observability stack with Prometheus, Grafana, Open Telemetry, ELK, Opsgenie
- Experience with Virtualization and Cloud based technologies such as VMware, KVM, AWS, GCP, Azure
- Experience with Configuration Management tool such as Chef Automation
- Deep knowledge of TCP/IP stack
- Knowledge of databases engine such as MySQL/MariaDB and MongoDB
- Experience with management of Docker containers
- Exceptional interpersonal and communication skills
- Experience with ML Ops, DevSecOps
- Experience with Event Driven Architecture, like Apache Kafka or similar pub/sub
- Bachelor’s degree in computer science, Information Technology, or a related field or relevant certifications
- At least two years related experience required
What the job involves
- We are looking for a DevOps Engineer to manage our infrastructure and applications across multiple Data Centers and Public Clouds
- This role will work with other team members to provide reliable system infrastructure via internal and Public Cloud providers (AWS, GCP, AZURE)
- Building, maintaining, securing, and monitoring infrastructure in a Hybrid Cloud
- Participate in after-hours deployments and maintenance activities including a monthly on-call rotation as needed
- Identify manual processes that can be automated
- Collaborate with software developers, quality assurance engineers and IT professionals to guarantee smooth deployment, automation, and management of software infrastructure
- Act as technical escalation point for other Teams
- Provide well-written documents via Atlassian Jira and Confluence
- Maintain existing Chef Automation infrastructure with cookbooks lifecycle
- Work on the creation of scalable CI/CD pipelines for different applications and environments
- Plan and support proactive maintenance and patch management when required
- Monitoring ticket queues for change control, incidents, and service requests
- Less than 20% travel required for IT Infrastructure installation and maintenance
Our take
For businesses, AI automations has the potential to make processes more efficient and hence drive higher revenue. IntelePeer knows this and delivers AI agents to manage customer communications so that its clients can reduce costs, improve the customer experience and enhance ROI.
Capable of automating an impressive 90% of customer interactions, this comprehensive coverage is what allows IntelePeer to stand out. Its solutions are powered by generative AI and are suitable across many sectors such as healthcare, finance and retail.
Recently, IntelePeer secured a huge growth investment co-led by Savant Growth LLC and VantagePoint Capital Partners. These funds will be used to support further expansion after already growing its business 100% year-over-year.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 9 rounds)
Jul 2024
$70m
LATE VC
May 2021
$110m
CONVERTIBLE
Total funding: $252.1m
Company benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen
Company values
- Delight our customers
- Elect to spread positivity
- Lead with solutions that drive innovation
- Increase communication with open engagement
- Go the extra mile with passion and determination
- Have fun while learning and growing
- Time is of the essence
Company HQ
Dania Beach, FL
Articles
Leadership
Frank Fawzi
(CEO, not founder)Former CTO (Software/Integration Group) at ADC. Was also President and CEO at CommTech Corporation and a Consultant at AT&T.
Share this job
View 10 more jobs at IntelePeer