Senior Engineering Manager, Ro
Patient Experience
$218.9-270k
+ Equity for eligible roles
More information about location
2 days a week in office (Tri-state, NY)
Telehealth primary care platform
Be an early applicant
Telehealth primary care platform
501-1000 employees
Be an early applicant
$218.9-270k
+ Equity for eligible roles
More information about location
2 days a week in office (Tri-state, NY)
501-1000 employees
Company mission
To help patients achieve health goals by delivering the most convenient and effective care possible.
Role
Who you are
- You are looking for the opportunity to build robust software while mentoring talented engineers and managers, with a large scope of technical ownership, in a dynamic and fast-paced environment
- 4+ years People Leadership/Management experience
- 8+ years software engineering experience in consumer-facing or product-driven organizations
- Proven track record of delivering impactful, timely, robust technical solutions in complex spaces
- Strong communication, analytical, and technical skills
- Experience building scalable, high-throughput, highly available systems
- Familiarity with our core stack languages: Python, Typescript, React
- Motivation to not only build technology, but to engage with, innovate in, and take ownership of a business space at the forefront of healthcare access for millions of potential patients
- Demonstrated ability to build strong working relationships across the organization, from other engineering managers and the individual contributors who report to them to the product managers and designers their reports work with, to their peers & the leadership team
- Experience with thoughtful mentorship of senior engineering leads (managers or engineers)
Desirable
- Start up experience
- Experience in working in HIPAA environment or healthcare-adjacent field
What the job involves
- As a Senior Engineering Manager at Ro, you’ll be responsible for patient-facing experiences that are supporting hundreds of thousands of existing patients and onboarding thousands more every day to achieve their health goals
- You will be driving technical excellence and innovation in new feature development, collaborating directly with engineering, product, design, and data leads on supporting web and mobile experiences to support rapidly evolving care delivery for complex treatment programs
- Additionally, you will be accountable for continuing to strengthen our engineering organization, collaborating with other engineering managers and directors on upleveling service and architecture quality and building more robust mentorship among both managers and ICs
- Oversee technical direction and architecture to build durable, high-quality services to support Ro’s patient experiences
- Partner with the product, design, data, engineering, and infrastructure leads to help define the strategy, roadmap, and support with technical design, work-breakdown, implementation, testing, and deployment of features
- Lead adaptable teams that can responsibly deliver on short-term and long-term business goals
- Manage a highly engaged and empathetic engineering team of mixed career levels through their next career goals and professional development opportunities
- Evolve engineering best practices, technical quality, and mentorship in the organization in direct collaboration with senior engineering leadership
- Contribute actively towards the development and structure of the organization, including team structure, recruiting, and hiring
- Influence change, encourage innovation, development, and growth at every level of the company
Our take
Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.
Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.
In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$150m
LATE VC
Mar 2021
$500m
SERIES D
Total funding: $1.0bn
Company benefits
- Medical, dental, and vision membership
- Equity for all team members
- Flexible time off
- Paid parental leave, and flexible work arrangement
- Well-stocked office with snacks and bi-weekly free lunches
- Gym, learning, and development stipends
Company HQ
Chelsea, New York, NY
Leadership
Zachariah Reitano
(Co-Founder)Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.
Saman Rahmanian
(Co-Founder & Chief Product Officer)Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.
Rob Schutz
(Co-Founder & Board Member)Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.
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