Engineering Manager, Klaviyo
Ventures
$192-288k
1+ day a week in office
Intelligent marketing automation powered by customer data
Be an early applicant
Intelligent marketing automation powered by customer data
1001+ employees
Be an early applicant
$192-288k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- We are looking for a Software Engineering Manager with experience hiring for scale while maintaining a can-do team culture with a bias for action
- We expect this manager to be able to jump into any technical issue and have experience using Typescript, React and Python to craft scalable systems
- Candidates for this role should be confident in managing projects on tight timelines with limited resources
- They should be able to make tradeoffs between scope and time to market
- Additionally, this manager should have previously worked on several high impact products and have a process for bringing such products to market given a range of different types of engineers and systems
- Entrepreneurial - You’ve launched your own companies or side projects are used to working quickly and iteratively based on customer feedback
- Empathetic - Experience 1:1 interfacing with customers to help improve your product and process. Experience managing a team of 5+ engineers
- Experienced - 5+ years of experience and have architected, built and delivered user-facing features that added business value. 3+ years of management specific experience
- Confident - You are comfortable setting higher-level technical direction and process with the help of peers and senior management. You are comfortable with ambiguity
- Curious - You enjoy working with new technologies ranging from the frontend to backend and have deep experience in multiple technology stacks. You show this by having strong opinions and experience with various technologies throughout multiple projects. You know how to pick the right tool for any job
What the job involves
- Ventures is where Klaviyo builds new products that are adjacent to the core business
- We seek to leverage data, automation and scale to deliver our customers more powerful and integrated experiences
- This is a high visibility, high impact role with ample opportunity for growth
- You will lead a team building mission-critical features for a suite of products headlining Klaviyo’s next phase of growth
- You will be the standard bearer of one or more teams as Klaviyo continues to build out its Ventures arm
- We’re looking for entrepreneurial builders who want to work with a small team to rapidly iterate against new product areas
- You will work closely with potential customers to build solutions to key problems they face
- You will manage a team of 5+ engineers with a bias for action and adding value to our growing product suite
- You’ll have the autonomy to move fast and get a product from zero to one
- And then you will scale it to hundreds of thousands of users
- Launch a new product as part of a growing team exploring new revenue opportunities
- Be empowered to own the mission, technical direction and operations of projects that have immediate impact
- Advance your management and technical skills in all facets ranging from front end web development and user experience to machine learning and massively parallelized data pipelines
- As a Software Engineering Manager, you will collaborate with engineers, designers and a product manager. You’ll build amazing new products and experiences that unlock new growth trajectories for Klaviyo. You’ll make key hires that change the trajectory of Klaviyo
- Klaviyo at present has over 143K+ paying customers generating over $50bn+ of Klaviyo Attributed Value (KAV) and it is important we are able to scale inside and outside our customer base
- To that end, we expect engineers on our team can build and work with fault tolerant, containerized distributed systems
- On the frontend, we expect that you can re-use and create flexible components capable of rendering across browsers & devices with different specs
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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