People Business Partner, Sinch
$95-110k
+ Commission
Cloud communications for businesses
Be an early applicant
Cloud communications for businesses
1001+ employees
Be an early applicant
$95-110k
+ Commission
1001+ employees
Company mission
To bring businesses and people closer through personalised engagement.
Role
Who you are
- Bachelor's Degree in Human Resources or a related field
- 8+ years of progressive HR experience, with at least 4 years in a strategic HR Business Partner role, preferably within a technology company
- Demonstrated experience coaching senior leaders, managing complex employee relations, and providing guidance on organizational design
- Strong knowledge of US federal and state employment laws and compliance requirements
- Experience supporting multiple senior leaders across different departments or functions
- An effective and influential communicator, with a proven ability to build trust and collaborate across all levels of an organization
- A strategic thinker with the ability to design and implement high-impact programs that align with business needs
- Resilience and agility to thrive in a fast-paced, ever-evolving global environment, managing multiple priorities without sacrificing quality
- A high degree of tact and diplomacy, with a strong ability to handle confidential and sensitive issues with professionalism
Desirable
- SHRM or HRCI certification
- Experience partnering with leadership teams across Finance, Product, Sales, Marketing, and/or Technology functions
- Proficiency with Excel and modern HRIS systems
- Background supporting HR globally
- Experience in a rapid-growth, global enterprise business (5,000+ employees)
What the job involves
- As a People Business Partner, you will build trusting relationships with leadership to translate business objectives into a tangible people strategy. You will move seamlessly between strategic work—like organizational design and engagement action planning—and foundational HR tasks, including complex employee relations and performance management. If you have a natural curiosity, a passion for demonstrating HR's impact on business success, and a love for driving innovative solutions, this is the place for you
- Strategic Leadership & Coaching: Act as a strategic advisor to business leaders, providing coaching and counsel on all people-related matters to enhance team productivity, leadership effectiveness, and long-term retention
- Organizational Development: Leverage people analytics and insights to guide decision-making around organizational structure, compensation strategy, succession planning, and business continuity
- Employee Experience & Culture: Design and execute impactful programs that foster a welcoming, inclusive, and high-performance culture, including initiatives for recognition, engagement, and career development
- Talent & Performance Management: Partner with leaders to elevate team performance by implementing proactive talent management strategies, facilitating difficult conversations, and championing learning and development opportunities
- Data-Driven Insights: Interpret key people metrics related to staffing, retention, and attrition to identify trends and deliver data-backed recommendations for continuous improvement
- Process & Program Improvement: Identify and lead initiatives to enhance the efficiency and impact of HR programs, working cross-functionally to solve complex organizational challenges
Application process
- Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel
- We believe in a two-way process and encourage you to ask questions throughout the journey
- This role will be accepting applications until October 6, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2017
$15.1m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.2m
Company HQ
Stadshagen, Stockholm, Stockholm County
Leadership
Laurinda Pang
(CEO)Previously President of Global Customer Success and International / Wholesale Markets at Lumen Technologies. Was also Chair of the ITW | Global Leaders' Forum and Independent Director at Acacia Communications.
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