Account Manager, Dow Jones
EMEA
Office located in London Bridge St
Business news and financial information publishing
Posted today
Business news and financial information publishing
1001+ employees
Posted today
Office located in London Bridge St
1001+ employees
Company mission
To deliver trusted news and data to help businesses and society make decisions for a better future.
Role
Who you are
- A bachelor’s degree in Business, Economics, or a related field, or equivalent relevant professional experience
- A strong background in account management, ideally within the geopolitical, market intelligence, or professional services sectors
- A proven track record of successfully managing key accounts and achieving revenue growth targets
- Strong commercial acumen and an understanding of industry and market trends
- Excellent relationship-building skills with the ability to influence senior stakeholders
- Strong organisational and communication skills, with a proactive and client-focused approach
What the job involves
- As the Account Manager, EMEA, you will be responsible for managing and growing a portfolio of Oxford Analytica and Dragonfly clients within the EMEA region. You will lead on renewal success for your accounts, building strong relationships, ensuring client satisfaction, and driving revenue growth through strategic upselling and cross-selling
- Working closely with the Head of GRI Sales, you will implement client retention and growth strategies that align with our broader commercial objectives. You will also collaborate with Client Success teams and Business Development Managers to ensure an excellent client experience and sustainable revenue growth
- Manage a portfolio of accounts in your allocated territory, ensuring on-time renewals and upsell opportunities
- Build and maintain long-term relationships with key clients, developing a deep understanding of their business objectives and challenges
- Identify opportunities to deliver additional value through cross-selling and upselling solutions
- Develop and execute tailored account strategies to maximise both gross and net revenue retention
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction
- Monitor account performance, track engagement, and proactively address potential risks
Salary benchmarks
Our take
Dow Jones is a global leader in news and business intelligence, powering a range of well-respected brands, including The Wall Street Journal, Financial News, MarketWatch, and more. The company delivers its content to consumers through a range of formats, such as print, digital, mobile, and live events.
As companies seek to draw Millennials and Gen Z consumers to their platforms, adaptability is vital, since they are driving the demand for innovative tools and techniques, as the world evolves toward the digital-first era. Dow Jones has proven its ability to meet product optimization challenges with its reimagined Factiva offering that includes a list of new features, such as personalized results, an easy-to-use modern interface, and faster free-text search, all with a mobile-first design that adapts to any device.
The company has also focused on new product innovation by expanding its portfolio of capabilities and partnerships, further expanding into AI-powered personalization technologies and ongoing digital transformation. Already a powerhouse in the market, Dow Jones is well set to capitalize on future expansion and innovation opportunities and between 2019 and 2024, doubled its digital subscription base from 2.43 million to 4.86 million.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Theater District, New York, NY
Leadership
Almar Latour
(CEO, not founder)Before becoming the CEO of Dow Jones and Publisher of The Wall Street Journal, they were the Publisher of Barron’s Group and Executive VP of Dow Jones. They were also the previous Executive Editor of The Wall Street Journal.
Share this job
View 16 more jobs at Dow Jones