Senior Solutions Engineer, Dynatrace
Digital and application performance monitoring
Open for applications
Digital and application performance monitoring
1001+ employees
Open for applications
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role
- You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects
- Ideally 5 years plus experience supporting Sales teams in a Presales roles. Be able to demonstrate a track record leading to sales success
- Excellent communication & presentational skills, both virtual & in person
- The ability to position, explain and present the value of the Dynatrace offering, tying this into the prospect/customers key business and strategic goals, including ROI calculations for example
- An excellent team player, with the ability to work across all disciplines
- Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
- Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
- Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
- Experience of working within or with a software sales team
- Experience with technologies and techniques around Observability including OpenTelemetry
- Experiences with container orchestration technologies like Kubernetes/Openshift
- Experience with Cloud environments like Azure, AWS, GCP
- Knowledge and practical experiences in modern programing languages and frameworks like TypeScript/JavaScript including React framework, Java, C#/.NET, Go, SQL etc. as well as in web technologies
- Experiences with DevOps and SRE methodologies like CI/CD pipelines, SLOs, error budgets, blue/green deployments, etc
- Experience to administrate and operate typical OS’s including Windows & Linux on the command line
- Furthermore, knowledge in log analytics, security and automation is highly appreciated
- Must be fluent in English & German
What the job involves
- Help clients evaluate the Dynatrace Observability & Security Platform
- Partner with sales representatives to identify new sales opportunities as well incremental sales opportunities within existing accounts
- Partner with our local partners to also help identify new sales opportunities as well incremental sales opportunities within existing accounts
- Provide technical leadership in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
- Take ownership of solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners
- Maintain and continuously develop technical knowledge
- Share knowledge across the team and continuously develop and enhance personal and team capabilities
- Provide feedback to Product Management for enhancements needed in the market and also escalation required to resolve the technical issues
- As thought leader in the market and local region, support key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events: ensure the top demo is delivered by you and the team at demo booths. And on the main stage deliver keynote presentations
- Work with local Sales and Solutions Engineering leadership to identify learning/development opportunities for you and the local team that helps maintain the companies leadership position in the market
Our take
Dynatrace is a software intelligence platform that is providing monitoring and analytic solutions as well as automation capabilities that allow clients to automatically scale their applications. Designed to help organizations better understand and optimize their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognized as a leading provider of software intelligence solutions, the Dynatrace platform is utilized by some of the world's leading brands, including 72 of the Fortune 100, to optimize their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $24.4m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
Company values
- Teamwork: We strive to be helpful, respectful, and candid with all of our teammates. We focus on finding solutions that support not only our individual work, but for the team around us.
- Innovation: A radically different product requires a radically different mindset. So, we constantly challenge the status quo and our own assumptions to find new horizons and disrupt the competition.
- Walk the talk: We deliver what we promise to our peers and to the market – creating solutions that simply work; that are easy, robust, and valuable.
- Customer-first: We try to understand the why before we try to find the way. We listen, collaborate, and attempt to resolve any issues that our clients may have, and strive to WOW them with our technical expertise and compassionate approach.
- Integrity: We respect and value differences. We’re kind and professional to all, but don’t hesitate to challenge opinions and ideas. Above all, we’re honest with ourselves, our team, and our customers.
Company HQ
North Waltham, Waltham, MA
Articles
Leadership
Bernd Greifeneder
(CTO & Co-Founder)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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