Community & Events Coordinator, Percona

• This is a hands-on, varied role for someone who is equally comfortable moderating a Slack channel, writing a quick fix for our website, running a contributor program, and staffing a booth at a conference on the other side of the world
• We're deliberately not narrowing this role to a single lane — if you're a generalist who thrives on variety and genuinely enjoys people and community, we want to hear from you
• Experience running or actively contributing to an online community (forum, Slack, Discord, or similar) ideally in an open source, developer, or technical context
• Comfortable with basic-to-intermediate coding (e.g. HTML/CSS/JS or similar) for website maintenance; you don't need to be a senior engineer, but you should be able to make changes without hand-holding
• Experience planning or supporting in-person events, with the willingness and ability to travel regularly
• Social media savvy, with an understanding of what resonates with developer and technical audiences
• Excellent written and verbal communication skills; comfortable being the public face of the team both online and in person
• Self-directed and organized able to juggle community moderation, program work, event logistics, and small dev tasks in the same week
• Genuine enthusiasm for open source and developer communities
• Video editing / creating experience
• Remote, with flexibility across time zones to support a global community. This role requires regular travel to conferences and partner events (approximately 25–30% of the year) - exact cadence to be confirmed with the hiring manager

Desirable

• Percona's Community Team is growing, and we're looking for a versatile, people-first community builder to help us grow and support the global Percona open source community
• This role sits at the intersection of online community management, internal program delivery, and in-person event representation
• You'll be the connective tissue between our developer community, our forum and Slack, our internal community programs, and our presence at events around the world
• Create and manage social content that engages the developer and DBA community authentically
• Partner with our engineering experts and to amplify community voices and content
• Build and maintain relationships with partner organizations and their communities for joint events and initiatives
• Create video and short-form content that brings the social engagement plan to life, using AI-assisted tools to work more efficiently without compromising quality
• Familiarity with social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, Reddit) and how content performs across each
• Experience with Buffer, Sprout Social or comparable scheduling and listening tools
• Comfortable on camera and able to create authentic, engaging short-form video content
• Own day-to-day engagement on the Percona Forum and Community Slack welcoming new members, answering or routing questions, and keeping discussions active and healthy
• Monitor community health and sentiment across channels, flagging issues and celebrating wins
• Build relationships with active contributors, MVPs, and long-time community members
• Travel to conferences, meetups, and partner events to represent Percona and staff the booth or table
• Provide regional support for community and partner events, from swag to schedules to on-site troubleshooting
• Act as the on-site point person, comfortable making real-time calls when things don't go to plan
• Help run and continuously improve internal community programs (e.g. ambassador/advocate programs, contributor recognition, onboarding for new community members)
• Coordinate internally with Marketing, Product, and Engineering to keep programs aligned with company priorities
• Track program metrics and report on community growth and engagement
• Perform light-to-moderate coding and maintenance on Percona's community website (content updates, bug fixes, small feature work)