AI Solution Engineer, Pointclickcare
Technology Support
$139-150k
Technology for long-term care providers
Be an early applicant
Technology for long-term care providers
1001+ employees
Be an early applicant
$139-150k
1001+ employees
Company mission
To advance healthcare technology and make a meaningful impact on the lives of millions.
Role
Who you are
- Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience
- Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist
- 2–5 years of experience in software or cloud engineering
- Exposure to AI agent orchestration or multi-agent systems
- Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
- Familiarity with retrieval-augmented generation (RAG) or vector database integration
- Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation
- Proficient in Python, C#, or JavaScript/Type Script
- 3-5 years' experience working in SaaS or enterprise environments
- Familiar with CI/CD pipelines, Git, and cloud deployment practices
- Understanding of healthcare data formats (HL7, FHIR) is a strong plus
- Strong problem-solving skills and eagerness to learn in a fast-moving environment
What the job involves
- This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment
- This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with Microsoft Azure tools to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment
- Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio
- Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration
- Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions
- Develop APIs, scripts, and tools to connect LLM-based agents with existing enterprise systems
- Support testing, deployment, monitoring, and continuous improvement of AI workflows in production
- Stay current with Microsoft’s AI platform roadmap and emerging industry trends
- Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 2000, PointClickCare is now one of the biggest names in care tech and its software is used by over 26,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
Company HQ
Mississauga, ON
Leadership
Mike Wessinger
(Executive Chair)Board Member at C100. Was appointed by the Ministry of Health to the Ontario Health Data Council.
Dave Wessinger
(CEO)Previously served as PointClickCare's COO.
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