AI Solution Engineer, Pointclickcare
Technology Support
$139-150k
Healthcare software for smarter care delivery
Open for applications
Healthcare software for smarter care delivery
1001+ employees
Open for applications
$139-150k
1001+ employees
Company mission
To help providers delivery exceptional care.
Role
Who you are
- Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience
- Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist
- 2–5 years of experience in software or cloud engineering
- Exposure to AI agent orchestration or multi-agent systems
- Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
- Familiarity with retrieval-augmented generation (RAG) or vector database integration
- Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation
- Proficient in Python, C#, or JavaScript/Type Script
- 3-5 years' experience working in SaaS or enterprise environments
- Familiar with CI/CD pipelines, Git, and cloud deployment practices
- Understanding of healthcare data formats (HL7, FHIR) is a strong plus
- Strong problem-solving skills and eagerness to learn in a fast-moving environment
What the job involves
- This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment
- This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with Microsoft Azure tools to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment
- Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio
- Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration
- Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions
- Develop APIs, scripts, and tools to connect LLM-based agents with existing enterprise systems
- Support testing, deployment, monitoring, and continuous improvement of AI workflows in production
- Stay current with Microsoft’s AI platform roadmap and emerging industry trends
- Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 1997, PointClickCare is now one of the biggest names in care tech and its software is used by over 30,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company HQ
Fashion District, Toronto, ON
Leadership
Dave Wessinger
(Co-Founder, CEO, CTO & President.)Dave co-founded PointClickCare in 1997.
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