Site Reliability Engineer, Podium

Salary not provided

AWS

Docker

Kubernetes

GCP

Python

Linux

Ruby

Terraform

Ansible

Azure

Prometheus

Datadog

Mid and Senior level

Remote from US

Messaging tools for local businesses

Open for applications

Messaging tools for local businesses

1001+ employees

B2BEnterpriseInternal toolsMarketingCommunicationSaaS

Open for applications

Salary not provided

AWS

Docker

Kubernetes

GCP

Python

Linux

Ruby

Terraform

Ansible

Azure

Prometheus

Datadog

Mid and Senior level

Remote from US

1001+ employees

B2BEnterpriseInternal toolsMarketingCommunicationSaaS

Company mission

To empower local companies with powerful messaging tools so they can achieve their business goals.

Job

Company

Role

Who you are

Bachelor’s degree in a technical field or equivalent experience
4+ years experience supporting production systems in a software or systems engineering role
3+ years deploying, operating, and debugging server software on Linux
Strong curiosity and a desire to learn continuously
Willingness to participate in on-call rotations
Experience with distributed systems and microservices
Knowledge of system design principles
Hands-on experience with cloud computing (AWS, GCP, or Azure)
Familiarity with SOC2, HIPAA, PCI, or similar compliance frameworks
Experience building and maintaining CI/CD pipelines
Deep expertise in infrastructure engineering

What the job involves

At Podium, our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable, scalable, sustainable, and seamless
We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podium’s platform. We’re looking for a SRE who can make an impact from day one!
Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab/GitHub, and CI/CD pipelines
Collaborate across Podium’s engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system
Participate in an on-call rotation, triaging and resolving production and development issues
Partner with cross-functional teams to minimize downtime and ensure platform resilience
Mentor junior engineers, fostering growth and technical excellence

Our take

Podium’s customer messaging platform offers small to medium-sized local businesses a range of solutions for communicating with their customers. The tool helps them to attract reviews, gain feedback, operate webchat as well as manage marketing campaigns and payments.

Since its 2014 launch, the company has evolved from an early focus on customer reviews to cover payment and messaging solutions. With a focus on SMS communications, it's already powering over 100,000 businesses in the US such as La-Z-Boy, Trane Technologies, Zerorez, Ken Garff Auto Group, and Rotmans. Its most recent valuation put Podium at over $3 billion.

Podium is continuing to come out with new services, including the full payments offering with the launch of card readers and a new campaign marketing solution. Its foray into payments has gone better than planned, perhaps unsurprisingly so considering the forced shift to mobile and digital payments in recent years.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-9% employee growth in 12 months

Glassdoor (3.4)

Trustpilot (1.7)

Company

Funding (last 2 of 6 rounds)

Nov 2021

$201m

SERIES D

Apr 2020

$125m

SERIES C

Total funding: $418.7m

Company benefits

401k with a matching contribution plan
Unlimited Vacation
Medical, dental, vision benefits
Onsite gym with local professional coaches
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Weekly free lunch, breakfast and delicious smoothies

Company HQ

Lehi, UT

Leadership

Eric Rea

(Co-founder & CEO)

Having studied at BYU, Eric founded finegrain in 2011 before spending a year as a Software Engineer for International Atomic Energy Agency. They co-founded Podium in January 2014, and have been CEO since.

Dennis Steele

(Co-founder)

Dennis started their career as a Sales Manager for Protection 1 Security Solutions before working as Account Manager for PilmerPR and SpotterRF. They worked briefly as a DevMountain Developer, having co-founded Podium with Eric.

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