Product Lead, CHAOS Industries

• 4+ years in product management delivering software products or internal tools in high-ambiguity environments
• A software engineering background with meaningful hands-on coding experience and strong working knowledge of modern web applications, APIs, data models, integrations, authentication, permissions, and software architecture
• You are equally comfortable interviewing a business team about a broken workflow and opening an IDE to test a solution
• You have strong product judgment and focus on the underlying problem rather than the requested feature
• You thrive in high-autonomy, ambiguous environments and can move from discovery to a working solution without waiting for perfect requirements
• You know when to prototype quickly, when to invest in durable infrastructure, and when not to build software at all
• You earn credibility with engineers through technical depth and with business teams through pragmatism, communication, and follow-through
• Demonstrated ability to take ambiguous business problems from discovery through implementation and adoption, ideally across multiple functions, clients, or domains
• Fluency with modern AI development workflows and tools such as Claude, ChatGPT, Cursor, Codex, or similar, including using them to materially accelerate prototyping and software development

Desirable

• Agents of CHAOS is a new internal software and AI team focused on making CHAOS faster and more effective
• As Product Lead, you’ll work across business functions to identify high-value problems, decide when to build, buy, integrate, automate, or change a process, and turn the best opportunities into working software
• You’ll also balance your team building software versus creating capabilities (software and enablement) for other internal teams to develop their own
• Especially early on, this is a builder role as much as a product role
• You’ll prototype, write code, create automations and integrations, and use AI-assisted development tools alongside engineers—not simply scope work for others
• Over time, you’ll help establish reusable foundations that enable teams across CHAOS to build and automate more effectively themselves
• Work directly with teams across Finance, HR, Recruiting, Growth, Operations, Engineering, Manufacturing, IT, and Security to understand workflows, bottlenecks, and opportunities for internal software or AI
• Turn ambiguous requests into clear problem statements, user workflows, success measures, and appropriately scoped projects; distinguish software opportunities from process, policy, training, or vendor problems
• Develop priorities in concert with a steerco to address quick wins, reusable platform capabilities, and longer-term internal systems while balancing impact, urgency, cost, risk, dependencies, and maintenance burden
• Personally build working prototypes, automations, lightweight applications, and integrations using code, APIs, AI-assisted development tools, and low-code platforms; particularly early on, expect to implement meaningful portions of solutions
• Partner closely with engineers to move solutions from prototype to production, making pragmatic decisions about architecture, data flows, permissions, maintainability, sequencing, and build-versus-buy tradeoffs
• Create reusable capabilities for data access, permissions, integrations, agent workflows, and other common needs so each new internal tool is easier to build, deploy, and operate than the last
• Work full-time onsite in our Los Angeles office
• Occasional travel may be required for cross-functional collaboration with other CHAOS offices and operating locations