Senior Product Manager, Forter

• You are a leader, analytical, curious, detail oriented, customer focused and will be able to work independently in a fast-moving and dynamic environment
• 7+ years of experience as a Product Manager with proven experience to specify and deliver quality products
• Strong technical fluency and ability to work closely with engineering on architecture, tradeoffs, and platform scalability. Experience building and scaling APIs, SDKs, or integration frameworks in a B2B or enterprise SaaS environment
• Proven ability to manage complex projects providing all relevant deliverables to ensure seamless execution
• Excellent collaboration consensus building and facilitation skills with both technical and non technical stakeholders. Specifically, demonstrated ability to process large amounts of inconsistent information and drive forward decisions based on an objective fact base
• Experience working at a high growth company
• Self-starter with the ability to work through ambiguity and to do whatever it takes to make your product and team successful

Desirable

• Forter is looking for a Senior Product Manager to manage our eCommerce Platform & Ecosystem Connectivity domain
• Reporting to VP of Product, Platform Innovation this role is foundational to extending the reach and impact of our Digital Trust Platform
• You will own the strategy, roadmap, and execution for building and scaling the infrastructure that allows retailers to plug into our platform
• Your mission is to make integrating with Forter seamless, secure, and scalable from within the platforms that form the backbone of eCommerce operations and customer identity, loyalty, and data management
• You’ll collaborate closely with Engineering, Business Development, Solution Consulting, to help shape our product strategy, understand partner requirements, shape scalable technical solutions, and deliver high-impact capabilities that drive adoption and customer satisfaction
• Own a suite of strategic initiatives within your domain. Define the vision, strategy and roadmap for the domain, delivering complex, global projects end-to-end
• Collaborate cross-functionally with Engineering, BD Partnerships, Marketing, Solution Consulting and Customer Success teams to prioritize and deliver capabilities that unlock new channels and accelerate go-to-market
• Develop a deep understanding of both Forter and partners’ ecosystems to inform product direction and differentiation
• Translate partner and customer needs into clear, actionable business cases and technical product requirements
• Establish and monitor success metrics, continuously iterate based on insights from customer usage, performance, and feedback
• Use customer and market feedback, competitive analysis and business metrics to inform product direction and requirements. Manage the overall product plan through a thorough analysis of the tradeoffs and relative priorities
• Serve as a thought leader internally and externally on integration best practices and ecosystem strategy
• Partner with stakeholders to co-own the GTM plan and ensure proper enablement and education to GTM teams, customers and the field on new features