Director of Sales, Leatherback
Aviation & Travels
3 days a week in office
Cross-border payments platform
Job no longer available
Cross-border payments platform
21-100 employees
Job no longer available
3 days a week in office
21-100 employees
Company mission
To provide a single access point that empowers individuals and businesses to be truly global.
Role
Who you are
- Proven track record of at least 5 years in key account management, business development, or sales roles within the specified sector
- Demonstrated success in managing and growing large client accounts, preferably within specified sector
- Experience in conducting market research, competitor analysis, and developing strategic account plans to drive revenue growth and market expansion
- Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively to clients and internal stakeholders
- Results-oriented mindset with a focus on achieving targets, exceeding client expectations, and delivering measurable business outcomes
- Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field is desirable
- Exceptional interpersonal skills with the ability to build rapport, foster trust, and establish long-lasting relationships with clients
- Proactive and customer-centric approach with a commitment to delivering high-quality service and addressing client needs promptly and effectively
- Adaptability and resilience to navigate challenges, overcome obstacles, and thrive in a dynamic, fast-paced environment
- Strategic thinking and problem-solving abilities with a focus on identifying opportunities, mitigating risks, and driving continuous improvement
- The ideal candidate will possess strong communication skills, a deep understanding of the specified market, and a track record of building and maintaining successful client relationships
What the job involves
- The successful candidate will play a pivotal role in nurturing and expanding our relationships with clients in the specified industry
- He/She will be responsible for developing strategic sales plans, understanding client needs, and implementing solutions to drive growth and maximize clients satisfaction
- Client Relationship Management:
- Identify and pursue sales opportunities within the specified industry
- Develop and maintain a thorough understanding of our products and services, as well as the needs and preferences of potential customers
- Build and maintain strong, long-lasting relationships with clients, understanding their needs and providing tailored solutions to meet them
- Collaborate with internal teams, including marketing, product development, and customer service, to ensure customer satisfaction and maximize sales opportunities
- Stay up-to-date on industry trends, competitors, and market developments to identify new opportunities and maintain a competitive edge
- Prepare and deliver sales presentations, proposals, and contracts to prospective clients, negotiating terms and closing deals
- Monitor sales performance and track progress towards revenue targets, providing regular reports and updates to management
- Attend industry events, conferences, and trade shows to network with potential clients and promote our products and services
- Provide exceptional customer service throughout the sales process and beyond, ensuring customer satisfaction and fostering long-term relationships
- Initiate and identify potential leads through various channels and not limited to industry/Network events, cold calling
- Account Planning and Strategy:
- Develop comprehensive account plans outlining strategies for revenue growth, client retention, and market expansion
- Identify key decision-makers within client organizations and establish rapport to facilitate effective communication and collaboration
- Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic account initiatives
- Cross-functional Collaboration:
- Collaborate closely with internal teams such as sales, operations, and product development to ensure alignment on client objectives and priorities
- Coordinate the resolution of client issues and challenges by engaging appropriate stakeholders and resources
- Champion the voice of the client within the organization, advocating for solutions that meet their needs and preferences
- Performance Monitoring and Reporting:
- Track key account metrics and performance indicators, providing regular reports and insights to the Head of Revenue
- Monitor client satisfaction scores, transaction volumes, revenue forecasts, and other relevant metrics to assess account health and identify areas for improvement
- Utilize data-driven insights to make informed decisions and optimize account management
- Team Management:
- Lead and manage a team of account managers, providing guidance, coaching, and support to ensure team success
- Set clear performance expectations and goals for team members and provide regular feedback and performance evaluations
- Foster a collaborative and positive team culture, promoting knowledge sharing and professional development
- Reports To: Head of Revenue
Salary benchmarks
Our take
Leatherback is a payment company that provides solutions for businesses and individuals looking to conduct global transactions with ease and efficiency. With its advanced digital payment infrastructure, the company offers a range of multi-currency solutions that enable customers to seamlessly exchange currencies and conduct transactions across multiple countries.
By removing barriers to business growth and facilitating international commerce, Leatherback is committed to promoting economic expansion and driving innovation in the global payments industry. Whether it be small businesses looking to expand operations or individuals seeking fast and secure international transfers, Leatherback's innovative solutions are the future of quick and efficient transactions.
Leatherback's 2022 pre-seed round has enabled the company to expand its hiring for strategic teams, and accelerate its branding strategy and traction in the market. It launched in the UK in 2023 and partnered with YES BANK in India in 2024, indicating a period of international growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Comprehensive Medical, Dental & Vision Insurance
- Flexible work schedule
- Work from anywhere
- Pension/Retirement plans
- Stock option packages
- Quarterly training and seminars by Industry Experts for Capacity building and Life
- Effective Work Tools & Training, MacBook, Latest Software Installations and Thorough Onboarding Session
Company HQ
Westminster, London, UK
Leadership
Ibitade Ibrahim
(CEO)Founder of Versa Agro Resources, the biggest tomato farm in Nigeria. Previously worked as a Senior Business Development Associate at AZA and as a Marketing and Communications Manager at Dragnet Solutions.
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