Executive Assistant to Chief Operating Officer, OVO
£48.3-69.5k
+ On-target bonus of 15%
GSuite
Slack
Mid and Senior level
London
More information about location
3+ days a week in office
Powering human progress with clean affordable energy for everyone
Posted today
Powering human progress with clean affordable energy for everyone
1001+ employees
B2CEnergySustainability
Posted today
£48.3-69.5k
+ On-target bonus of 15%
GSuite
Slack
Mid and Senior level
London
More information about location
3+ days a week in office
1001+ employees
B2CEnergySustainability
Company mission
We're on a mission to lower carbon emissions to zero by 2035, helping our customers reduce theirs at the same time - we call this Plan Zero.
Role
Who you are
- This role is an excellent opportunity for an experienced and business focused EA to join a fast paced team with a broad remit. Operations is the largest function within OVO (with over 80% of our people) and is responsible for all customer facing in-life experiences
- The ideal candidate will have proven EA experience at C-Suite level in a fast moving, tech organisation, ideally supporting within Operations area or will have a genuine interest and awareness of the industry
- Influential on team - pushes and holds accountable to deadlines without ego - Self awareness as well as business/team awareness
- Team player - Collaborating and being part of assistants community, sharing knowledge, learning where appropriate to correct audiences at correct times
- Communication - Excellent written and verbal communication with a natural ability to effectively communicate across all levels and build strong working relationships with key stakeholders
- Organisation - Ability to prioritise workload and demonstrate adaptability while simultaneously owning several ever-changing projects
- Goal and deadline oriented - Self-driven and motivated, with an ability to show initiative in all situations and the ability to take ownership for actions
- Strict confidentiality – this role is party to highly sensitive information important in protecting our employees and our business
- Flexibility to travel - This role requires regular travel and there is an expectation to travel with the team/ leaders as and when requested/ required (between London/ Bristol/ Scotland)
- Management - You will be happy to work as part of a collaborative team and manage assistants within Operations are direct reports of the COO by coaching, mentoring and providing general support. You will also work closely with senior EAs / line managers to set the standard for ways of working by being a resource for information and processes
- Adaptable - There may be other ad hoc support required at times if requested by your line manager, the COO and their leadership team. The Assistants team at OVO work closely by sharing knowledge, collaborating and acting as a department in the business. Cover for other EAs is standard and will be required during annual leave periods and occasionally leaning into other areas of the business as and when needed
- People savvy. You read situations quickly, flex your communication style, and build strong relationships across all levels
- Confident communicator. Whether it’s a well-worded email or an event ready presentation, your comms hit the mark
- Proactive and discrete. You anticipate needs, solve problems before they escalate, and handle sensitive information with total professionalism. You’re focused, and committed to making the people around you thrive
- Self-driven and motivated. with an ability to show initiative in all situations and the ability to take responsibility for actions
- Collaborative. Keep priorities aligned, actions on track, and communication flowing between the COO and the wider leadership team
- Project participation: Dive into team initiatives, event planning, strategic off-sites, and project coordination
- Comms and prep: Support with the details on briefing packs, decks, reports, and stakeholder communications
- Culture contributor: Help build team spirit and momentum whether it’s coordinating an away day or keeping a finger on the pulse of what people need and how people feel
- Tech Savvy. IT literacy across a variety of tools such as G-Suite, Slack, Workday, Agiito (systems experience is not essential)
- Balanced and focused - Someone who remains calm under pressure with exceptional attention to detail
What the job involves
- Reporting to: Lead Executive Assistant
- Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen
- You will be part of the Assistants team, reporting into the EA to the CEO. This is a great opportunity for a business focussed EA who would like to join a fast paced, tech organisation where EAs provide strategic support, regularly collaborate and act as a department
- This is an excellent opportunity for a business focussed EA who would like to gain further exposure in a fast-paced technology environment with a genuine interest in looking to build a strategic partnership. You will be of invaluable support to the COO and set the standard as Senior EA for the wider Assistant team within the Operations area
- You will provide strategic Executive Assistant support to the COO and their leadership team, the role is an extremely fast paced and varied role with the need for a proactive, agile approach to problem solving
- Provide 360 support to the COO, acting autonomously on their behalf and helping with priority setting / workload management
- Event support including planning engagement events across operations including but not limited to Leadership off-sites, Monthly meetings, Village halls, Training, Plan Zero days etc. As well as running the logistics for the day of the event (e.g. room set up, catering, materials, etc.)
- Arrange local, national and international travel and support with co-ordinating complex itineraries and building agendas for trips
- General administrative tasks such as booking travel, processing expenses, booking restaurants, processing invoices, raising purchase orders etc
- Full inbox management - managing incoming emails, responding on behalf of the COO, flagging emails accordingly and archiving old mail while keeping a high level of confidentiality
- Complex and proactive diary management - a combination of in day and forward management as well as arranging meetings across several timezones with various internal and external stakeholders
- Engagement - eyes & ears, supporting with team engagement strategies plus acting as key communicator
- External and internal stakeholder management/ representation of the COO office
- Strategic partnership/ collaboration with the COO and their leadership team
- Collaboration with the Assistants team
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$265.8m
GROWTH EQUITY VC
Feb 2019
$265.8m
GROWTH EQUITY VC
Total funding: $572.7m
Company benefits
- Annual Discretionary Bonus
- 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
- Flexible / Remote Working
- Personal Development Allowances and Free Access to OVOLearn - our very own training platform
- 34 Days Holiday (including bank holidays)
- Health Insurance
- £400 OVO Energy Discount
Company values
- Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
- Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
- Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’
Company HQ
Redcliffe, Bristol, UK
Leadership
David Buttress
(CEO)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity, Equity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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