Director of People Operations, Wheel
$170-230k
+ 10% bonus & Stock options
More information about location
Virtual care platform
Be an early applicant
Virtual care platform
201-500 employees
Be an early applicant
$170-230k
+ 10% bonus & Stock options
More information about location
201-500 employees
Company mission
To put great care within everyone's reach.
Role
Who you are
- 5-7+ years of People Operations experience, including 3-5+ years in HR Business Partner roles
- A strong collaborator. You work well across various teams with strong project management skills to coordinate between multiple groups in order to deliver projects on time.
- A leader. You demonstrate strong leadership and mentorship skills to attract, retain and scale high-performing teams
- A strategic thought partner. You possess exceptional critical thinking abilities and can be a thought partner to leaders as they scale their teams
- An HR compliance subject matter expert
- An effective communicator. You demonstrate excellent verbal and written communication skills, coupled with the ability to summarize detailed information in order to facilitate actionable recommendations and decisions by senior leadership
- A bachelor's degree in Human Resources, Business, Operations, or a related field
- Experience in Healthcare or digital health highly desirable
- Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role
What the job involves
- As Director of People Operations at Wheel, you will lead the design and execution of People Operations programs across talent acquisition, onboarding, performance management, learning and development, and employee experience
- You will partner with managers and leaders across the company including Finance & Accounting, Operations, R&D, Customer Success, and Sales and Marketing to ensure that Wheel has best practices for employee experience and engagement
- You will collaborate with senior leadership to ensure that employees have an environment that supports individual and team productivity and growth while also supporting the continued growth of the business
- Own and optimize People Operations across the full employee lifecycle, from onboarding through offboarding, ensuring scalable, compliant, and people-centered processes
- Implement AI in order to optimize processes and improve the manager and employee experience
- Ensure compliance with all employment requirements, including employment documentation and state-by-state regulations, while proactively mitigating risk as the company scales
- Shape a thoughtful People communications strategy that supports engagement, transparency, and connection, reinforcing Wheel’s culture and values across the employee experience
- Lead performance management frameworks and processes - goal setting, reviews, feedback, and development planning - to ensure consistency that empowers managers and employees
- Establish a culture of continuous learning and development through proactive feedback and goal-setting
- Oversee People systems and tools (including HRIS and Ashby), as well as employee compensation and benefits programs, ensuring accuracy, efficiency, and a strong employee experience
- Create and scale innovative engagement programs that support connection, belonging, and performance in a remote-first environment
Application process
- Deadline to Apply: April 3, 2026 at 7:00 AM UTC
Our take
In an age where digitisation is transforming the way we interact with healthcare providers, Wheel brings together tech infrastructure and clinicians to power virtual care and telehealth. The company is focused on improving patient access to care and simultaneously addressing an urgent need for clinician empowerment.
The company has created a telemedicine platform that allows companies to provide services to patients under their own brand, with Wheel handling all the back-end technology and providing an easy-to-use interface for healthcare providers to treat people.
With Wheel, not only can prospective patients be connected to the best healthcare provider for their specific needs, but the improvements to efficiency for practitioners contribute to tackling the epidemic of clinician burnout. Past funding has allowed the company to broaden its services and improve its integrations, as it pursues the ultimate goal of better health outcomes for all.
Steph
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Medical, vision, and dental insurance
- Flexible PTO policy
- $5250 personal growth stipend
- $500 home office stipend
- Flexible WFH policy
- Paid parental leave
Company HQ
Civic District, Austin, TX
Leadership
Michelle Davey
(Co-Founder & CEO)They started their career as an Associate at Medtronic, before roles at International Biomedical and Google. They served as Manager of Favor Delivery and Head of Global Talent at Medici prior to founding RecruitHere in 2016 and Wheel in December of the following year.
Griffin Mulcahey
(Co-Founder)Having spent a year at the Department of Health and Human Services, they worked as an Epstein Becker & Green Associate for over 3 years. They left their role as VP of Strategy at Medici in December 2016 to co-found Wheel in December 2017.
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