Director of North America Small Business Sales, Mastercard

$164-263k

Salary applicable to Purchase, New York applicants only

Salesforce

Senior and Expert level

New York

More information about location

Office located in Purchase, New York or 5th Avenue, NY

Global payments technology company

Open for applications

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Open for applications

$164-263k

Salary applicable to Purchase, New York applicants only

Salesforce

Senior and Expert level

New York

More information about location

Office located in Purchase, New York or 5th Avenue, NY

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Job

Company

Role

Who you are

Are you passionate about helping small businesses achieve and grow their businesses?
Do you have deep experience and expertise within the financial services and payments ecosystem?
Are you an experienced sales professional who is passionate about understanding customer needs and identifying the appropriate solutions that solve our customers complex problems?
Do you have experience developing, owning, and driving strategic direction - particularly in a heavily matrixed cross-functional environment?
Are you a credible thought leader that can work alongside key customers in building out their payments and overall small business strategies?
Do you have a proven ability to bring products and solutions together to meet specific segment needs?
Do you have a background in understanding the unique needs that SMBs have for their needs?
Do you have a background in business development, product development, product management, and product sales?
Are you able to work autonomously and drive a program with cross-functional partners?
Do you have a strong sense of urgency and influencing skills?
Do you possess a relentless drive to achieve desired outcomes?
Bachelor’s degree required; advanced degree preferred

What the job involves

Lead and execute the SMB go-to-market strategy across NAM, focusing on both existing and new issuer partners, like New Distribution Channels, to expand Mastercard’s footprint, grow market share, and expand our leadership position in the SMB segment
Work cross-functionally across the broader Commercial and New Payment Flows team (inclusive of Transfer Solutions and Corporate Solutions) to partner and cross-sell our solutions
Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals
Drive commercialization efforts by working cross-functionally with stakeholders from Finance, Sales, Marketing, Franchise, and Customer Delivery to ensure seamless execution of SMB initiatives and adequate resources for its success
Ensure our SMB needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects
Support client-facing negotiations, leading or co-leading key SMB deals, ensuring specific SMB incentives are included in deals, and aligning Mastercard’s value proposition with client needs
Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region
Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership
Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios
Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph

Company Specialist at Welcome to the Jungle

Insights

21% employee growth in 12 months

Glassdoor (4.3)

Company

Company benefits

Gym membership
Share purchase options
Extra holiday purchase optional
Work from home opportunities
Health insurance

Company HQ

Purchase, Harrison, NY

Leadership

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.

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