Site Reliability Engineer, Arbor Education
We helps schools transform the way they work using data
Posted today
We helps schools transform the way they work using data
201-500 employees
Posted today
201-500 employees
Company mission
Arbor's mission to transform the way schools work for the better, and it starts by giving everyone the right tools and technology for the job.
Role
Who you are
- It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re an energetic and a collaborative Site Reliability Engineer, this is the role for you
- Experience in performance monitoring and analysis
- Capacity planning experience
- Scripting and automation skills, with experience in relevant technologies
- Experience with Infrastructure as Code, in particular, Terraform
- Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora)
- Experience with messaging and distributed asynchronous workloads
- Experience with nginx or similar technologies
- Familiarity with SRE processes
- Aware of DevOps principles like the 3 ways and 5 ideals
Desirable
- Experience with other database technologies and cloud platforms
- Past experience with Enterprise solutions running at scale
- Familiarity with Kanban and Agile development processes
- Experience with containerisation, for example Docker
- Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design and Test-Driven Development
What the job involves
- We are looking for an enthusiastic and proactive Site Reliability Engineer to join our SRE team and help us ensure we provide world-class resilience and performance across the platform. The remit and focus of the role is to advise on all aspects of site reliability including availability, scalability, observability and capacity planning
- Proactively monitor and analyse platform performance
- Collaborate with engineering teams to address performance bottlenecks and ensure scalability
- Assist engineering teams with implementing and reviewing SLOs
- Continually improve observability through monitoring and alerting, and dashboards, using tools such as DataDog or Prometheus for example
- Work with other teams to ensure it is effective and provides full coverage
- Ensure the service is highly available and resilient
- Champion best practices in design for high availability
- Devise runbooks and run game sessions to test our DR plan, H/A and backups
- Conduct assessments of capacity and plan for scaling to meet current and future business needs
- Work closely with the Head of Platform Engineering and Head of SRE to strategize and implement scalable solutions
- Work closely with the Platform team, feature teams and, 2nd line support and other stakeholders to ensure a good level of service is provided for our customers and embed SRE practices
- Key player in the response and troubleshooting of incidents, ensuring rapid resolution and minimising downtime
- Participate in blameless postmortems to identify root cause and corrective actions
- Develop and maintain playbooks and documentation
Our take
Arbor helps schools transform the way they work, saving teachers time and improving student outcomes.
The mess and stress of data and admin is a major source of unhappiness in our schools. 60% of a teacher's time is spent on admin-related work, 53% agree that it contributes to stress and it's only getting worse every year. Arbor is tackling this by building hassle-free school technology. The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention.
With a team of diverse and experienced individuals, including former teachers and education specialists, the company stands poised to enact meaningful change within the sector, Its mission is clear: to assist schools in prioritising what matters most - enhancing the well-being of teachers and fostering positive student outcomes worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2020
$4.1m
EARLY VC
Dec 2018
$2.5m
EARLY VC
Total funding: $14.3m
Company benefits
- Aside from the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday.
- At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams.
- Dedicated Mental Health First Aiders and Wellbeing Champions with ongoing support and learning around mental health.
- Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are
- We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more!
- Half-day summer Fridays Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too!
- 25 days holiday (excl. bank holidays)
- EAP - Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network.
- We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice
Company values
- Own what you do - We act like owners, embrace responsibility and own the outcomes of our work - both good and bad!
- Everyday's a school day - Education and technology have changed more in the last 10 years than in the last 100. We need to embrace change and continually challenge ourselves to grow and stay ahead
- Make an impact - We take pride in being part of a movement to improve how schools work, so we're always thinking about how we can make a difference
- No-one can whistle a symphony - ...it takes an orchestra! We work together as a team to help each other, our partners and our customers to achieve their full potential
Company HQ
London, UK
Articles
Leadership
James Weatherill
(Co-Founder & CEO)Previously Analyst at Ledbury Research for 3 years and Venture Manager at Therefore Ventures for 1 year
Diversity, Equity & Inclusion at Arbor Education
Ben Ainger (Talent Acquisition Lead)
- At Arbor, our mission is to transform the ways schools work. That means we serve a broad and diverse professional community - from teachers to SLT to Support Staff - and an equally diverse student and parent community. We want to make sure we build the best products for our schools, and we passionately believe that starts with building a workforce as diverse as the communities we serve
- As of today we know we’re not there yet, but we’re committed to doing the work to improve. We want Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive
- Our focus over the past few months has been on understanding where we need to improve, and on making sure that everyone at Arbor has had the chance to share their views. So far, we’ve established a Diversity and Inclusion Committee, surveyed our team, hosted training and workshops, and reviewed our recruitment process. We know we’ve still got big work to do, but we’re actively working on it. We look forward to hearing your thoughts on how we’re doing
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