Account Manager, TransPerfect
Offers bonus
Professional translation & localisation services
Open for applications
Professional translation & localisation services
1001+ employees
Open for applications
Offers bonus
1001+ employees
Company mission
To provide the highest quality language services to leading businesses worldwide.
Role
Who you are
- Do you want to work for the global leader in the language services and technology industry?
- Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively?
- And are you the type of person who enjoys working in an innovative and vibrant workplace?
- Then TransPerfect is for you!
- We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in!
- Excellent written and verbal English communication skills
- Minimum Bachelor's degree or equivalent
- Excellent problem solving and analytical skills
- Strong interpersonal skills
- Effective time management
What the job involves
- Position Summary: The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
- Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Perform other special projects or duties when required
Our take
TransPerfect addresses the need for enterprise-level brand growth, tackling the language and culture barrier for companies wanting to expand globally. Its solutions, in short, help companies to communicate with more people in more places.
TransPerfect’s impressive suite of includes AI translation solutions, website localisation and data security, much of which is bolstered by its flagship GlobalLink Translation Management platform. Considered a pioneering force in its sector, the legacy company has spent over three decades adopting technological innovations to further its reach and strengthen its translation mission.
Impressively, the company that has been featured on the Inc 5000 US list of fastest-growing companies numerous times. After a buyout of his co-founder's shares in 2018, now-solo founder Phil Shawe undertook an expansion and innovation drive. TransPerfect’s strong performance and growth since then indicate that this transformation has been successful.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company values
- Integrity - Exhibit the Utmost Integrity
- Quality - Deliver the Highest Quality
- Service - Provide Outstanding Service
- Own It - Act as If You Own It
- Urgency - Work with a Sense of Urgency
- Respect - Treat Everyone with Respect
- Teamwork - Operate as a Cohesive Team
- Diversity - Celebrate Diversity
- Financial Responsibility - Be Financially Responsible
- Results - Achieve Results
- Transparency - The Benefits of Visibility Far Outweigh the Risks
Company HQ
Midtown South, New York, NY
Articles
Leadership
Phil Shawe
(Co-CEO & Founder)Graduate of the University of Florida and NYU Stern School of Business. Has been the CEO of the company for over three decades.
Jin Lee
(Co-CEO)Joined the company as a Project Manager in 2003. Became Department Manager then Director of Production, before VP then SVP of of Global production. Became Co-CEO in 2024.
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