Office Coordinator, IntelyCare
More information about location
4 days a week in office (Quincy, MA)
Healthcare workforce management
Job no longer available
Healthcare workforce management
1001+ employees
Job no longer available
More information about location
4 days a week in office (Quincy, MA)
1001+ employees
Company mission
To empower healthcare professionals to work better, together.
Role
Who you are
- Minimum of 3-5 years of experience in office management or a related role, including experience with People & Culture / HR / Legal matters
- Demonstrated ability to effective plan and execute independently as well as oversee major projects such as company and employee events
- Strong organizational and multitasking abilities
- Demonstrated ability to handle sensitive matters with highest level of confidentiality and discretion
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software
- Knowledge of unemployment insurance regulations and processing, preferred
- Familiarity with ADP Payroll processing preferred
- Detail-oriented with strong problem-solving skills
- Ability to maintain a positive and professional demeanor in all situations
- Proven ability to work independently and as part of a team
- Full-time position based in Quincy MA, with four (4) days onsite
- Standard office hours with occasional extended hours required for events or special projects
- While performing the duties the physical requirements are:
- Constantly reach to use computers, monitors, and other office equipment
- Constantly need to view objects at close and distant ranges
- Constantly communicate with others verbally and in writing
- Frequently required to sit or stand
- This position functions in an office and technical environment and requires fine manipulation and simple grasping to utilize the computer and other standard office equipment
- Required occasional lifting and transporting of items weighing up to 25 lbs
What the job involves
- As a key member of the People & Culture team, the Office Coordinator will be responsible for overseeing, planning, and executing key functions that ensure the smooth operation of our office and enhance the employee experience
- This includes oversight for office operations, coordinating employee events, and ensuring high-level administrative support with precision and confidentiality
- Office Operations and Vendor Coordination:
- Oversee daily office operations to ensure a well-organized, efficient, and welcoming workplace environment
- Oversee daily office activities and ensure smooth operation of all administrative functions such as managing the workflow of external mail, office supplies and inventory, placing orders as necessary to maintain stock levels
- Coordinate services offered with vendors to ensuring office supplies, maintenance, and services are handled promptly and within budget
- General Administrative Support:
- Provide administrative support to the People & Culture and legal department, including tracking required documents, file retention and maintaining an update of current and closed legal matters. May participate in the gathering and completion of subpoena and Document of Records requests
- Coordinate with external legal counsel and schedule required meetings
- Provide administrative support with the highest level of confidentiality, discretion and accuracy to senior management and staff as needed
- May coordinate meetings, prepare agendas, and take minutes and assist in the preparation of reports and presentations
- People & Culture / Legal Support:
- Act as a point of contact for employee inquiries and concerns, triaging to the appropriate resource and providing assistance as needed
- May assist with onboarding and off-boarding processes, including file retentions and documentation such as training certifications, follow-up with required paperwork, coordination with external parties (such as outplacement) and providing support for any major initiatives such as Open Enrollment, Training offerings, Engagement surveys, etc
- Handle billing and correspondences as needed for the Legal team
- Employee Events Coordination:
- Plan, organize and execute employee events, meetings, and activities that foster team building, engagement, and a positive workplace culture. Such activities/events include impromptu gatherings, team-building activities, holiday parties, and other company events. Support may include preparation for all hands meetings and town halls as appropriate
- Ensure all events are within budget and coordination internally and externally results in smooth logistical support and seamless successful execution
Our take
An ageing, overworked, and shrinking nursing workforce, along with growing demand for healthcare services (and an increase in the acuity of this demand) has led to a concerning shortfall of healthcare staff in the US. IntelyCare’s remarkable growth over recent years suggests the company has found a promising solution: an online marketplace of well-paid, quick-to-fill per diem nursing shifts.
The idea is that nurses can operate as "gig workers"—crafting a personalized, well-remunerated work schedule that fits around other commitments and needs and healthcare institutions can more easily source adequate staffing. It’s a good model in theory, but in practice, it requires strong participation. With popular competitors like Unicorn company Clipboard Health and startups like ShiftMed, splitting off a market share could prove challenging.
Nevertheless, the last few years have been strong for IntelyCare. The company has seen 850% revenue growth since 2020, the number of nurses on the platform has more than doubled, demand from institutions tripled, and IntelyCare itself hit Unicorn status. So participation levels are substantial, and growing - and with the nursing crisis predicted to continue through 2030, IntelyCare is making good strides in a durable product.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2022
$115m
SERIES C
Mar 2020
$45m
SERIES B
Total funding: $170.8m
Company benefits
- Medical, dental, and vision
- 401k
- Health and wellness benefits
- Free lunches
- Commuter benefits
- Flexible PTO and summer Fridays
- Paid Parental Leave
- Paid holidays
Company HQ
Quincy, MA
Leadership
Matthew Levesque
(CEO)Joined IntelyCare as CEO in 2024. Prior to this, they were the CEO of connectRN and spent 12 years at athenahealth in various Director/VP/SVP roles.
Salary benchmarks
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