Product Operations Lead, Virta Health

• Significant experience in Product Operations, Program Management, or a Chief of Staff capacity within a product development organization
• Proven ability to design and drive planning cadences at the squad, group, and executive level
• Deep understanding of Agile and Scrum mechanics, with experience coaching teams to improve rhythms, velocity, and decision-making
• Exceptional facilitation and communication skills — able to create clarity, build alignment, and influence without formal authority
• Strong organizational and project management skills; capable of juggling multiple initiatives and ensuring follow-through
• Comfortable working cross-functionally with product, design, engineering, analytics, and leadership stakeholders
• Hands-on experience with JIRA, Confluence, and Google Workspace; SQL fluency a plus

Desirable

• We are seeking a Product Operations Lead to help us increase development velocity and hone our operating practices
• As our lead for Product Operations, you’ll play a critical role in building the operating rhythm that powers Virta’s product development organization
• This role is designed for a highly motivated individual contributor who thrives at the intersection of strategy, process, and execution
• You will establish and drive our planning cadences — from Now/Next/Later roadmaps to quarterly executive readouts — and coach squads to improve their rhythms and decision-making
• You’ll also take on high-impact cross-functional projects, partnering with product leadership to ensure we are not only building the right things, but building them in the right way
• This is a unique opportunity to help scale a mission-driven company by shaping how our product organization plans, aligns, and executes
• You’ll know you’ve crushed this role if our development velocity increases, stakeholders consistently know and agree with our Now, Next, Later sequencing and everyone has clarity to the impact that we’ve shipped
• Establish and drive Virta’s product planning rhythms using a Now/Next/Later framework, enabling continuous planning, clarity across teams, and alignment with product, design, engineering, and analytics
• Facilitate alignment across squad and group leaders by proposing cadences for readouts and updates (e.g. , twice-per-quarter stakeholder syncs, quarterly senior management reviews, and quarterly product memos that summarize progress and highlight upcoming focus areas)
• Coach squads on agile and scrum mechanics — building stronger squad-level autonomy, decision-making, and collaboration, without serving as a scrum master
• Improve our line of sight to impact – so that individual features have sensitive, responsive metrics that also ladder up well to our longer range OKRs and KPIs
• Lead special projects that increase product org effectiveness, such as:
• Driving agendas and outcomes for Product Development offsites
• Coordinating preparation of product materials for board meetings
• Improving org-wide processes (e.g. , incident reviews, retrospectives)
• Partnering with the data team on cross-cutting initiatives like data governance and tooling improvements
• Serve as a trusted operational partner to product and development leadership, identifying bottlenecks, surfacing insights, and driving continuous improvement in how the org operates
• Within your first 6–12 months, success will look like:
• Virta’s product org is running on a predictable planning rhythm, with clear Now/Next/Later roadmaps and well-structured stakeholder readouts
• Squads demonstrate stronger autonomy and consistency in their agile practices
• Stakeholders report greater visibility and confidence in delivered impact and forward-looking plans
• Offsites, board meetings, and cross-cutting initiatives are executed smoothly, with clear agendas, outputs, and follow-through