Sales Strategy & Operations Analyst, Stripe
Billing
$109.4-164.2k
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$109.4-164.2k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5+ years of work experience in sales/business operations, data science, investment banking, management consulting, or business analytics
- Strong analytical skills and a structured approach to solving unique business problems
- Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis
- Advanced SQL and Excel/Google Sheets modeling skills
- Knowledge of sales data such as customer accounts, opportunities and revenue
- Experience in Salesforce.com as a user and report developer
- Communicate clearly, proactively, and concisely
- An enthusiastic “roll up your sleeves” mentality, with a bias to action and enjoys “getting things done”, and if questions are unanswered can push forward to find the answers
- Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment
Desirable
- Experience in gathering business requirements and documenting use story
- Beginner to intermediate knowledge in creative data visualization in Tableau
- Coding experience in Python, React Javascript, Plotly (charts)
- Prior experience in the Payments industry
- Bachelor's degree in Computer Science, Information Systems, or a related field
What the job involves
- The Sales Strategy and Operations Team ensures strategic oversight and seamless operational management of sales, pre-sales and post-sales teams across Stripe’s Go-To-Market (GTM) organization
- The team is focused across 3 pillars: Operations, Analytics and insights, and Strategy and planning
- Within the Sales Strategy and Operations team, the Billing Sales Strategy and Operations team is dedicated to build a brand new prima sales team focusing on our Billing product proposition
- We drive the rhythm of business, strategic initiatives and bi-annual planning and execution
- We advance the sales policies, processes and tools to drive revenue and growth
- Within Stripe, the goal of the Billing sellers is to help users understand Stripe Billing products, recommend the right Stripe solutions and implementation path
- Our near team focus is on building business foundations. This role will focus on automating dashboards and reports that are intuitive and actionable, and designing and operationalizing systems, tools and processes that are scalable and drive organizational efficiency
- You will be executing on operational activities to run the Rhythm of Business, and analyzing pre-sales performance data, metrics and insights
- You will be triaging system and data queries, and act as a subject matter expert around Stripe pre-sales data, systems and processes
- This role will primarily support the Global Billing Sales Strategy and Operations Business Partner
- In addition to engaging with the Billing SSO Business Partner, and Billing Sales team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations
- Triage, prioritize and answer system, processes and data queries from the Billing Sales team, and other cross-functional teams
- Assist with the Rhythm of Business process for weekly, monthly and quarterly business reviews
- Build reports and dashboards using SQL, Google Sheets, Google Slides, Tableau, Salesforce and other internally developed systems for key reporting needs
- Ensure quality of data and accuracy of downstream reporting through precise attention to detail
- Design and operationalize systems, tools and processes improvements
- Work cross-functionally to investigate and conduct analysis on system and operational issues
- Documenting business requirements and user stories
- Creating user-friendly documentation and enablement materials
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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