Forward Deployed Product Manager, Valon Mortgage
$160-220k
+ Equity
AI-native operating system for mortgage servicing
Job no longer available
AI-native operating system for mortgage servicing
501-1000 employees
Job no longer available
$160-220k
+ Equity
501-1000 employees
Company mission
To power the future of homeownership with modern servicing technology.
Role
Who you are
- A Systems Thinker: You can dive into a client’s specific workflows, then zoom out to design abstractions that scale across many
- Technically Fluent: You don’t need to code, but you can reason about workflows, APIs, ledgers, integrations, and data models with engineers. You love understanding how complex systems fit together
- Customer-Driven, Product-Minded: You embed with customers to see the messy truth, but your north star is building reusable product
- Collaborative: You thrive in high-trust squads where DS, PMs, engineers, and operators co-own outcomes
- Execution-Focused: You can run zero-to-one builds in ambiguous environments and ship
- Complexity-Loving: Where others see edge cases and risk, you see puzzles and opportunity. Complexity doesn’t scare you—it motivates you
What the job involves
- As a Forward Deployed Product Manager (FDPM), you are the connective tissue between customer deployments and R&D: ensuring both the success of specific client buildouts and the creation of elegant, reusable capabilities
- You’ll build beyond one-off fixes by turning field insights into product leverage, shaping a platform that works not just for one client, but for the entire industry
- Unlike Deployment Strategists—who own client relationships and operational delivery—you focus on building technical solutions & translating the lessons from the field into generalized products that compound over time
- Surface & Translate Requirements: Partner with Deployment Strategists and clients to scope real customer needs and turn them into crisp product definitions
- Generalize from the Field: Abstract messy, one-off asks into scalable product patterns, balancing immediacy with long-term product principles
- Design Extensions & Integrations: Define and build integrations and workflow extensions with engineering that become reusable platform modules
- Represent the Customer in Product: Ensure roadmap decisions reflect deployment reality, validating solutions against live operational needs
- Create Leverage for Scale: Build playbooks, documentation, and rollout strategies so DS teams can scale adoption across customers
- Close the Loop: When gaps emerge in the field, diagnose the root cause, propose solutions, and work with clients, deployment strategists, and engineers to resolve them
Our take
The mortgage servicing market is huge but surprisingly outdated. In the US alone, it covers roughly $13T in mortgages, yet many servicers still use legacy systems and manual processes to manage payments, compliance and customer support. Because mortgage servicing involves complex regulations and many exceptions, these older systems can be inefficient and costly to run, creating a strong opportunity for modern technology to improve how the industry operates.
Valon is trying to modernize this space with ValonOS, an AI-native operating system built specifically for mortgage servicing. The platform doesn't just store loan data, it also captures the rules and workflows behind servicing decisions. This allows companies to automate routine processes, improve visibility into operations, and manage compliance more easily. To prove the system works, Valon has also built and run its own large mortgage servicing business on the platform.
The company has gained strong backing from major industry players too. Investor Rithm Capital Corp. plans to roll out Valon's technology to over 4M homeowners through Newrez, one of the largest US mortgage servicers. If this rollout succeed, it could demonstrate that modern, AI-driven systems can operate at industry scale and potentially reshape mortgage servicing.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2024
$100m
SERIES C
Jul 2024
$69.8m
LATE VC
Total funding: $348.8m
Company benefits
- Compensation: You’ll receive a highly competitive compensation package with room to grow.
- Time Away: We offer a generous PTO program, sick time, and company holidays.
- Flexible Work: Remote, hybrid, or in-office. We’ve got it all and aim for you to work where it works. Where possible, we offer geographic flexibility.
- Health Benefits: Health, dental, and vision insurance are all company-sponsored to keep you healthy and strong.
- Parental Leave: Birthing and non-birthing parents receive 12 weeks of fully paid time to welcome a new child.
Company HQ
Union Square, New York, NY
Leadership
Andrew Wang
(Co-Founder & CEO)Andrew studied Computer Science at Harvard before interning as a Software Engineer at The White House and Google. He was also an Analyst at Goldman Sachs and spent 4 years as a Principal to Soros Fund Management.
Linda Du
(COO)Linda studied Computer Science and Statistics at Harvard. She then worked at Samlyn Capital and Two Sigma prior to co-founding Valon in 2020.
Jake Mintz
(CPO)Prior to joining Valon in 2024, Jake was the Head of Product, Consumer at Stipe. He also spent 7 years at Google as a Product Lead, Camera (Android/Google Pixel, Head of Product, VR/AR (Media, Communications) and as the Head of Product, Business Management.
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