Benefits Specialist, Stripe

• 1-3 years of experience in an employee-facing benefits operations role with EMEA/APAC-based insurance, Workday, and benefits experience required
• A strong understanding of employee benefits programs and the ability to explain complex information in a clear, empathetic way to Stripes
• Experience using Workday (specifically the Benefits and Time Off modules)
• Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements
• Experienced in maintaining accuracy regarding benefits enrollments and invoicing to enable vendors to access accurate eligibility and payment data
• Strong english communication skills (written and verbal required)
• Detail-oriented, analytical, and adaptable, with a continuous improvement mindset
• Strong operational execution and organizational skills
• Discretion and judgment handling confidential and sensitive data

Desirable

• We are seeking a Benefits Specialist, experienced in benefits administration, to join our team in Dublin, Ireland
• This position requires a strong background in addressing benefits and leave of absence-related inquiries from employees in multinational technology organizations, experience in benefits and/or People operations, process optimization, and documenting and executing processes
• Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, pension contributions, time off, leaves of absences, benefit new hire questions, and more
• Provide a positive user experience as you answer questions and address issues for Stripes
• Administer employee benefit programs such as health and risk insurance, retirement plans, leave of absence, and disability programs
• Administer benefit enrollments, approvals, and reports within Stripe’s vendor portals
• Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc
• Manage vendor eligibility files and error reporting / corrections to ensure timely and accurate eligibility data to all carriers
• Lead and execute benefits and leave of absence compliance related projects
• Assist with global benefits programs in EMEA and APAC
• Manage the completion of EMEA and APAC-specific compliance items
• Work closely with partner teams from HR, Payroll, Legal, Mobility, Systems and People Operations to administer benefits and time off programs
• Proactively seek and take initiative for process improvements and automation