Senior Product Designer, Blacklane
Carbon-neutral global chauffeur service
Posted today
Carbon-neutral global chauffeur service
501-1000 employees
Posted today
501-1000 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Experience: 6+ years in product design, with a portfolio showing shipped work across mobile and/or web, and clear evidence of outcomes
- Tools: Proficiency in industry-standard design tools such as Figma, Adobe Creative Suite, Lysnna, and Miro
- Strong UX craft: Expert in interaction design, IA, user journeys, and designing for edge cases, not just the “happy path”
- Exceptional UI and visual design: A high level of polish, strong typography and layout instincts, and a sharp eye for micro-interactions and motion
- Cross-platform fluency: Ability to translate flows and systems across Web, iOS, and Android, adapting to platform conventions while staying consistent
- Product thinking and impact: Demonstrated ability to connect design work to business goals, prioritise effectively, and articulate impact using quantifiable results where possible
- Data-aware, experiment-led decision-making: Comfortable using product signals (qualitative and quantitative) to inform design decisions and measure success. Familiar with experimentation practices such as hypothesis framing, defining success metrics, and collaborating with Product and Engineering to validate impact
- Stakeholder influence: Strong communication and storytelling, able to present work clearly, handle critique well, and move decisions forward in a collaborative way
- Adaptability: Comfortable working in a dynamic, fast-paced environment and managing multiple priorities
- Nice to have: Experience designing for premium/luxury brands or high-expectation audiences
- We look forward to seeing how your skills and vision can elevate our product experience
What the job involves
- We’re looking for a skilled Senior Product Designer with exceptional UX, UI, and visual craft to shape end-to-end experiences across our web and mobile platforms aligned with our luxury brand identity
- You’ll lead design for complex journeys, raise the bar for quality, and partner closely with Product and Engineering and cross-functional teams to deliver measurable outcomes, without losing the nuance that defines a premium experience
- This role is for someone who can take a problem from ambiguity to clarity: framing the opportunity, exploring options, aligning stakeholders, and shipping work that’s both elegant and effective
- Lead end-to-end product design: Own key product areas from discovery through delivery, journeys, flows, wireframes, prototypes, and high-fidelity UI that aligns with our brand identity
- Set a premium quality bar: Craft refined interfaces with excellent hierarchy, typography, composition, and attention to detail, bringing a luxury standard to every interaction
- Drive alignment and decision-making: Partner with Product and Engineering to define the problem, shape scope, and make smart trade-offs across user needs, business goals, and technical constraints
- Demonstrate business impact: Define what success looks like, identify meaningful signals (conversion, retention, engagement, operational efficiency), and use experimentation and evidence to strengthen design decisions
- Ship with engineering partners: Communicate clearly with engineers, provide implementation-ready specs, and protect design intent through build
- Iteration & Testing: Continuously iterate on designs based on feedback, business needs, and quantifiable results
- Presentation: Present design concepts and rationale to internal teams and stakeholders
- Raise the team: Mentor and support other designers through feedback, critique, and practical guidance, helping the team level up through shared standards
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent service quality are issues travellers regularly face, hindering business operations and causing unnecessary delays. Alongside this, Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those with the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works with chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. It offers electric vehicle rides in more than 50 cities and countries, and with 2024 funding, is ready to expand even further. Alongside this, it has announced a number of recent partnerships, signifying the company's good place for future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$71.4m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $174.7m
Company benefits
- Personal development: Create a personal development plan. Set goals, learn new skills, and connect with a mentor to help you reach what you want to achieve. Budget for online courses, conferences, and books bolsters your learning journey
- Open feedback culture: Discover a company culture where open feedback and communication is valued. We offer monthly 1:1 chats with our C-level team members, as we believe feedback makes Blacklane a better place to work
- Virtual stock options: Take ownership of your work — literally — with our employee stock option plan. Shares vest over four years at no cost to you. Blacklane’s success is your success
- Flexible work environment: Your work and home lives should exist in harmony. With our hybrid model—working from the office, with flexibility to work from home—you and your team can find the balance that works best for you
- Social events: From Wednesday evening drinks at the office, to twice-a-year department events with budgets for every team, we offer plenty of opportunities to connect with your team and build relationships. And not to brag, but our company parties are legendary
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(Co-Founder & CEO)Previously spent 6 years as a Principal at The Boston Consulting Group.
Frank Steuer
(Co-Founder & Member of the Board)Previously co-founder and CTO of Firstfon and CTo of SemperLink.
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