Employee Relations Business Partner, Nuro

• 5+ years of experience in employee relations, investigations, HRBP, HR generalist, or employment law roles, including direct ownership of complex ER matters; in-house or employment counsel backgrounds welcome
• Strong investigation skills: interviewing, fact assessment, documentation review, and written recommendation development; AWI-CH certification or equivalent investigation-focused training strongly preferred
• Experience supporting hourly, non-exempt, contingent, or shift-based workforces in operations, logistics, transportation, manufacturing, warehouse, retail, hospitality, or similarly fast-paced environments
• Ability to manage a high volume of cases with strong judgment, responsiveness, and close attention to detail
• Strong manager coaching skills and the ability to guide frontline leaders through difficult employee issues with clarity and consistency
• Excellent written communication and documentation skills
• Strong knowledge of California employment law and ER practices for high-volume environments; Texas experience is a plus
• Calm, practical, and solutions-oriented in ambiguous or high-pressure situations
• Highly organized and process-minded, with the ability to build lightweight systems that improve consistency without slowing down operations
• Comfortable building trust across employees, managers, and cross-functional partners while handling sensitive matters with discretion
• Comfortable working in site-based, shift-driven environments, with occasional off-hours support as needed

Desirable

• We're hiring an Employee Relations Business Partner as we scale our Operations organization. This role is the primary owner of employee-specific issues requiring investigation, documentation, policy interpretation, and disciplinary guidance across our frontline workforce and, ultimately, across Nuro
• This role complements, but does not replace, our Operations HRBP and People & Compliance Site Lead roles
• The Operations HRBP is the strategic partner to Operations leaders, focused on org design, manager development, workforce planning, and team effectiveness
• The People & Compliance Site Lead focuses on site execution, readiness, audits, and surfacing operational risks. This role owns the employee-specific casework those functions surface and escalate
• This is an individual contributor role reporting into the People team, with close partnership to Employment Legal and HRBPs
• Own employee relations intake, triage, and investigations for the Operations workforce and broader Nuro population, ensuring timely, fair, and well-documented case handling
• Lead investigations end-to-end: conduct witness interviews, prepare question outlines, organize interview notes, gather and review documentation, make objective fact findings, summarize key issues, and communicate findings to relevant stakeholders
• Draft investigation reports and written summaries; close out appropriately with both complainant and subject
• Partner with frontline supervisors and managers on corrective action, disciplinary consistency, documentation quality, and separation readiness
• Support high-volume ER matters including attendance, job abandonment, professionalism, policy violations, interpersonal conflict, reporting failures, and other conduct-related concerns
• Partner on urgent safety and conduct escalations, including suspected impairment, training-related concerns, and incidents requiring immediate HR support
• Coach managers through difficult employee conversations, written warnings, administrative leave, and separation planning
• Track data on concerns raised; identify trends across cases and manager requests, and translate them into recommendations for training, policy clarity, and process improvement
• Build and improve scalable ER tools and processes, including investigation templates, intake workflows, manager guidance, and offboarding standards
• Partner closely with Employment Legal, HRBPs, Safety, People Ops, Workplace, and staffing vendors to ensure aligned case handling and a consistent employee experience