People Operations Coordinator, RigUp
Source-to-Pay solution built for energy
Be an early applicant
Source-to-Pay solution built for energy
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To craft software and services that streamline field operations, from sourcing to payments.
Role
Who you are
- Bachelor’s degree or equivalent experience
- 1–3 years of professional experience; experience in HR, People Operations, recruiting coordination, employee support, or a related field is a plus
- Strong attention to detail, organization, and time-management skills
- Ability to manage multiple priorities and requests in a fast-paced environment
- Comfortable working with systems, processes, and data
- Strong communication and interpersonal skills, including comfort speaking with employees by phone
- Ability to handle sensitive and confidential information with discretion and professionalism
- A resourceful, “figure it out” mindset with a willingness to take ownership of questions from start to finish
- Strong customer-service mindset and genuine interest in helping employees and managers
- Ability to work independently while knowing when to ask questions or escalate an issue
What the job involves
- RigUp is hiring a People Operations Coordinator to act as a key point of contact for employees and field workers, answering questions, talking with workers, troubleshooting issues, and helping them navigate People processes
- You’ll also support sensitive employee data and organizational changes, maintain accurate personnel records, and learn how the different areas of HR work together in a fast-paced environment
- This role is a great opportunity for a detail-oriented, curious go-getter to gain hands-on experience across People Operations, Field Support, Benefits, Leave Management, Onboarding, and Talent Acquisition
- Over time, there may be opportunities to take on additional responsibilities based on interests and strengths, including supporting recruiting activities such as phone screens or developing toward a Talent Acquisition, People Operations, or broader HR career path
- Serve as a first point of contact for employee and field worker questions, helping resolve issues or connecting them with the right People Team partner
- Communicate directly with employees and field workers by phone and email to understand questions, gather information, and determine next steps
- Process employee changes and maintain accurate records in Paylocity, including job, title, and compensation updates
- Prepare employment documentation and maintain personnel files and other People Operations records
- Support onboarding and offboarding activities, including background checks, pre-employment requirements, benefits enrollment, and new hire coordination
- Help employees navigate benefits, qualifying life events, and leave of absence processes
- Support employee communications and administrative activities related to benefits, including open enrollment
- Coordinate candidate communications, interview scheduling, offer processes, and other recruiting activities
- Maintain People Team templates, guides, FAQs, and process documentation
- Conduct audits and help identify opportunities to improve processes and the employee experience
Our take
The energy industry runs on huge networks of contracts, suppliers and skilled workers, but keeping everyone connected is often harder than it should be. many companies still rely on disconnected systems, endless paperwork and manual processes to manage everything from hiring workers to paying suppliers. The result it delays and extra costs, causing plenty of frustration for everyone involved.
RigUp offers a source-to-pay platform that helps energy businesses manage vendors, staffing, payroll and bidding all in one place. By bringing these processes together, RigUp aims to make it easier for operators and suppliers to work together, helping projects move faster, more safely and with fewer administrative headaches.
After spending several years as Workrise, the company has now returned to its original name, RigUp. But this isn't simply a refresh logo or a new coat of paint. According to co-founder Xuan Yong, the change reflects a renewed focus on the company's roots and its long-standing mission to serve the oil and gas industry. In other words, the name may be familiar again, but the ambition is bigger than ever.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2021
$300m
SERIES E
Mar 2020
$28.7m
SERIES D
Total funding: $722.5m
Company benefits
- Competitive Rewards: We believe great work deserves great rewards. Our total rewards are designed to reflect our commitment to your long-term success.
- Comprehensive Coverage: Your well-being is important to us. From day one, we offer comprehensive benefits designed to support your whole self. We support every employee with health, dental, and vision insurance, with options that give you choice and control.
- Flexible Vacation: We believe in the importance of work-life balance. Our flexible PTO policy for full-time employees allows you the freedom to step away and return feeling refreshed and ready to go.
- Wellness and Professional Development: We believe that feeling your best, both personally and professionally, is key to a happy and fulfilling life. That's why we offer a generous wellness stipend to support your individual wellness journey, along with access to the Calm app for moments of tranquility and our Employee Assistance Program for confidential support whenever you need it. Your well-being is our priority.
- Planning for the Future: Life happens. From 401k matching to disability, life insurance and generous primary and secondary leave, we have you covered.
- And More: From pet insurance to discounts and perks we want to support employees and their unique needs
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Xuan Yong
(Co-Founder & Chairman)Xuan is also the co-founder of MOZAYYX where they serve as the CIO. After co-founding RigUp in 2014, they served as the CEO until 2022.
Salary benchmarks
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