Staff UX Researcher, Ghost
$150-200k
+ Equity
2-3 days a week in office
Inventory distribution optimization
Job no longer available
Inventory distribution optimization
201-500 employees
Job no longer available
$150-200k
+ Equity
2-3 days a week in office
201-500 employees
Company mission
To transform how inventory is bought and sold.
Role
Who you are
- We are seeking a Staff UX Researcher with a passion for driving research initiatives and excelling in a collaborative environment
- 5+ years of experience driving user research in a fast-pace outcomes oriented environment
- Demonstrated excellence turning observations into insights into strategies that teams can leverage immediately
- Comfort operating inside of ambiguity and the ability to create clarity for you and your team
- End to end experience across the research process including planning, executing, documenting, and presenting research studies
- A master of craft and an ability to own and drive the operational needs of the research function
What the job involves
- In this role, you will work closely with the Head of Design to establish and lead our user research practice
- You will own and drive the Research Roadmap, prioritizing research opportunities in partnership with Product Designers, Product Managers, Operations, and Revenue teams
- Your responsibilities will include planning, conducting, and synthesizing research studies, transforming findings into strategic and actionable insights
- By collaborating with cross-functional stakeholders, you will advocate for both business and customer needs, utilizing innovative research methodologies to enhance your impact as a researcher and strategist
- Own and drive the Research Roadmap: Collaborate with Product Designers, Product Managers, and Operations partners to prioritize research opportunities, ensuring we build the right things the right way
- Plan, lead, synthesize, and present research studies: Conduct research and share findings across the organization
- Transform research findings into design strategy: Use storytelling to present insights and shape design decisions
- Establish buyer and seller councils:
- Advocate for customer needs and motivations: Ensure our product roadmap delivers holistic value for the business
- Collect and synthesize user research: Use qualitative interviews, user testing, workflow audits, field visits, surveys, and online experiments (A/B testing)
- Lead and mentor research-focused designers: Help designers develop their research skills
- Leverage AI capabilities: Use evolving AI tools to maximize your impact as a researcher and strategist
Our take
Excess inventory is one of the biggest pain points for modern retailers. Ghost solves this problem by making it easier for retailers to buy and sell excess inventory discreetly and sustainably.
With retailers wasting around $500 billion a year on excess inventory, demand for solutions like Ghost's is sky-high. The company has also made good on this demand, emerging from stealth mode in 2022 and about $66 million in funding to date. Ghost, which functions in much the same way as eBay, has benefited hugely from its founder's prior experience in the apparel industry.
Ghost's clear focus on sustainability and discretion has broad market appeal, especially for large-scale retailers looking to reduce waste and improve their public image. If Ghost can continue to attract such clients, it could scale at an impressive pace in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Oct 2024
$40m
SERIES C
Jul 2023
$30m
SERIES B
Total funding: $88m
Company HQ
Beverly Grove, Los Angeles, CA
Leadership
Josh Kaplan
(Co-Founder & Co-CEO)Previously worked as Senior Director of UEG Ventures, and was VP of Digital at Buck Mason.
Dee Murthy
(Co-Founder)They are also the Co-Founder of Young & Reckless and Five Four Group.
Salary benchmarks
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